Senior Counsel - Servicing Innovation & AI

Capital One

Virginia

Hybrid

USD 183,000 - 229,000

Full time

6 days ago
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Job summary

Capital One is seeking a Senior Manager, Senior Counsel for Servicing Innovation within the Card Legal team. You will serve as a primary legal advisor on servicing technologies and AI-enabled customer experiences.

You will partner with business leaders and risk teams to assess regulatory and contractual risks, provide practical guidance, and help advance key initiatives while protecting the firm. The role emphasizes collaboration, executive communication, and sound judgment in a fast-paced,

Qualifications

  • Juris Doctor from an accredited law school.
  • Active member in good standing of at least one state bar.
  • At least 5 years of attorney experience in a law firm, government, military judge advocate, or in-house counsel.

Responsibilities

  • Serve as the primary legal counsel and subject matter expert for servicing initiatives and emerging technologies.
  • Partner with business leaders, Compliance, and Risk to assess and resolve legal, regulatory, and contractual risks.
  • Demonstrate sound judgment and understand business goals to provide practical legal advice.
  • Build and maintain strong cross-functional relationships across Card Legal and risk partners.
  • Communicate complex legal concepts clearly to leadership and internal stakeholders to foster alignment.

Skills

Legal experience
Regulatory risk management
Executive communication
Cross-functional collaboration
AI in servicing knowledge

Education

Juris Doctor

Job description

Capital One is seeking a Senior Manager, Senior Counsel for Servicing Innovation within the Card Legal team. You will serve as a primary legal advisor on servicing technologies and AI-enabled customer experiences.

You will partner with business leaders and risk teams to assess regulatory and contractual risks, provide practical guidance, and help advance key initiatives while protecting the firm. The role emphasizes collaboration, executive communication, and sound judgment in a fast-paced,

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