Senior Coordinator, Accounts Receivable Services

WSP; Brownstown (Cambria County); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Paid time off

Retirement benefits

Job summary

WSP is seeking a Senior Coordinator, Accounts Receivable Services for the Ephrata, PA office. You will manage relationships, credit/collections, and coordination with project teams to ensure timely client payments. The role emphasizes accuracy, customer service, and adherence to WSP policies.

Ideal candidates have 3–5 years in AR, strong MS Office skills, and the ability to work independently in a fast-paced environment. Associates or Bachelor's degree preferred.

Qualifications

• High School diploma or equivalent.
• 3–5 years experience in Accounts Receivable and Collections.
• Strong communication and customer service skills.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Maintain relationships and credit/collections processes to meet DSO goals.
• Contact clients for collections, follow up with project teams to resolve disputes.
• Investigate and resolve customer queries, provide copies of invoices as requested.
• Collaborate with project accountants and managers to secure client payments.
• Adhere to WSP Code of Conduct and company policies.
• Perform additional duties as needed.

Skills

Attention to detail

Communications skills

Team player

Accounts Receivable experience

Education

Associates or Bachelor's degree

Tools

MS Office

Excel

Word

Job description

This Opportunity

WSP is currently initiating a search for a Senior Coordinator, Accounts Receivable Services for our Ephrata, PA office.

Be involved in projects with our Corporate Finance - Accounts Receivable Team and be a part of a growing organization that meets our client’s objectives and solves their challenges.

At WSP, we are driven by inspiring the right people to be part of our future-focused business objectives. Our devotion to teamwork has allowed us to build communities and expand our skylines. Here at WSP, anything is within our reach and yours as a WSP employee. Come join us and help shape the future!

Your Impact

• Maintain Customer Relationships and Credit/Collections processes, while concurrently meeting the needs of the Business, to maintain positive DSO and Collection Goals consistently.

• Responsible for assigned portfolio, Client contact including collection calls, timely follow up procedures, and daily communication with Project Teams to resolve potential disputes.

• Investigate and resolve customer queries, including providing copies of requested invoices.

• Effectively collaborate with Project Accountants and Project Managers to resolve issues and successfully enable Client payment.

• Exercise responsible and ethical decision-making regarding company funds, resources and conduct and adhere to

• WSP’s Code of Conduct and related policies and procedures.

• Perform additional responsibilities as required by business needs.

• Talent is the essence of meeting our client’s objectives, goals and challenges. If this sounds like a fit for you, we’d love to have that first discussion of you joining our team.

Who You Are

Required Qualifications

• High School diploma.

• Strong attention to detail - ability to work independently and make sound decisions in a high energy, fast paced environment.

• Working knowledge of MS Office, Excel, Word, and Basic Spreadsheet.

• Minimum 3 - 5 years experience in Accounts Receivable and Collection with exceptional customer service skills.

• Strong communications skills - result driven in alignment with the WSP Culture.

• Positive team player - ability to collaborate well with Colleagues.

• Proven track record of upholding workplace safety and ability to abide by WSP’s health, safety and drug/alcohol and harassment policies.

Preferred Qualifications

• Associates or Bachelors degree.

WSP Benefits:

WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee’s career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.

Compensation:

Expected Salary (all locations): $24.76/hr - $32.17/hr
WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant’s education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and/or federal law.

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