Lead Conversational AI & Digital Payments Architect

Compunnel, Inc.; Chicago (IL); On-site; USD 120,000 - 160,000; Full time

Job summary

A leading technology solutions provider is seeking a Senior / Lead Conversational AI & Digital Payments Solutions Engineer to design and deliver innovative solutions across mobile, web, and messaging channels. This hands-on technical role requires expertise in APIs, cloud platforms, and digital payment systems. The ideal candidate has over 8 years of experience and a strong background in conversational AI. This position is located in Chicago, Illinois and offers an opportunity to drive significant impact in customer experience through intelligent automation.

Qualifications

• 8+ years of hands-on technical experience with Contact Center / CX platforms.
• Proven experience delivering IVR, web chat, and AI-powered conversational solutions.
• Proficiency in Node.js and/or Python.

Responsibilities

• Lead end-to-end solution architecture for conversational AI and digital payment solutions.
• Design and architect API integrations between internal platforms and cloud services.
• Deliver web chat and AI-powered virtual assistant solutions integrated with backend systems.

Skills

APIs

Node.js

Python

CI/CD pipelines

Cloud platforms (AWS, Azure, GCP)

Digital payment solutions

IVR systems

Conversational solutions

Tools

Jira

Confluence

Azure DevOps

Swagger/OpenAPI

Postman

Job description

A leading technology solutions provider is seeking a Senior / Lead Conversational AI & Digital Payments Solutions Engineer to design and deliver innovative solutions across mobile, web, and messaging channels. This hands-on technical role requires expertise in APIs, cloud platforms, and digital payment systems. The ideal candidate has over 8 years of experience and a strong background in conversational AI. This position is located in Chicago, Illinois and offers an opportunity to drive significant impact in customer experience through intelligent automation.