Senior Contracts Specialist

ALKU; Andover (MA); Hybrid; USD 100,000 - 120,000; Full time

Job summary

A leading consulting firm in Massachusetts seeks a Senior Contracts Specialist to manage client Master Service Agreements, amendments, and renewals. The ideal candidate will have over 5 years of experience in contract management and demonstrate strong judgment, collaboration, and attention to detail. Responsibilities include improving contract workflows and ensuring alignment across corporate and revenue teams. The role allows for hybrid work with in-office requirements three days a week, and offers a competitive salary range of $100,000-$120,000.

Qualifications

• Ability to independently manage complex contracts while balancing competing deadlines.
• High attention to detail without losing sight of speed or business impact.
• Experience working with CLM tools and document version control.

Responsibilities

• Own the review and execution of client MSAs, amendments, and renewals.
• Design and implement improvements to contract workflows.
• Provide regular visibility into contract volume and turnaround times.

Skills

Independent contract management

Strong judgment

Attention to detail

Clear communication

Process-oriented mindset

Strong collaboration

Education

Bachelor’s degree in Business, Legal Studies, Operations or equivalent

5+ years of experience in contract management

Tools

CLM tools

Workflow systems

Job description

Job Summary

The Senior Contracts Specialist plays a key role in supporting ALKU’s corporate and revenue teams by owning the end-to-end management of client Master Service Agreements (MSAs), amendments, and renewals. This role is ideal for an experienced contract professional who can work independently, manage complex agreements, and help improve the way contracts move through the business.

Salary Range

$100,000-$120,000

Duties/Responsibilities

• Contract Ownership & Execution
  • Own the review, redlining, and execution of client MSAs, amendments, and renewals with minimal oversight.
  • Serve as the primary subject-matter expert for MSAs across corporate and revenue teams.
  • Manage contract turnaround times to consistently meet or exceed internal SLAs, proactively flagging risks related to volume, timing, or complexity.
  • Clearly communicate contract risks, deviations from standard terms, and recommended next steps to Sales Directors, Account Managers, and Corporate Leadership.
  • Maintain accurate version control and contract records across internal systems.
  • Partner closely with General Counsel to escape non-standard terms and ensure alignment with ALKU’s risk posture.
• Process Improvement & CLM Support
  • Review existing contract workflows end to end to identify gaps, bottlenecks, and potential SLA risks.
  • Design and implement improvements to contract intake, review, tracking, and handoff processes to support scale.
  • Support the implementation, configuration, and adoption of CLM platform, including intake workflows, templates, and reporting.
  • Partner with Corporate Leadership, Legal, and Technology teams during the CLM rollout to ensure the system reflects real-world contract volume and turnaround needs.
  • Develop and maintain contract playbooks, templates, and job aids to promote consistency and clarity.
  • Recommend workflow enhancements, automation opportunities, and system improvements to Corporate Leadership.
• Cross-Functional Partnership & Reporting
  • Partner with Revenue, Legal, and other corporate stakeholders to ensure alignment and clarity throughout the contract lifecycle.
  • Provide regular visibility into contract volume, turnaround times, risk trends, and operational observations to Leadership.
  • Contribute to broader operational initiatives focused on efficiency, scalability, and the overall client experience.

Required Skills & Abilities

• Ability to independently manage complex contracts while balancing competing deadlines.
• Strong judgment and comfort making recommendations related to contract risk and prioritization.
• High attention to detail without losing sight of speed or business impact.
• Clear, confident written and verbal communication, especially with non-legal stakeholders.
• A process-oriented mindset with the ability to create structure where little exists.
• Highly organized, proactive, and comfortable working in a fast-paced, evolving environment.
• Strong collaboration skills across Revenue, Legal, and Corporate Leadership teams.
• Experience working with CLM tools, workflow systems, and document version control.

Education And Experience

• 5+ years of experience in contract management, contract operations, legal operations, or a related role.
• Hands-on experience reviewing and redlining MSAs and service agreements.
• Experience supporting fast-paced, revenue-driven organizations.
• Bachelor’s degree in Business, Legal Studies, Operations, or equivalent relevant experience.
• Experience in staffing, consulting, or professional services strongly preferred.
• Experience with CLM or workflow tools (e.g., Monday.com, SharePoint, Bullhorn, IntelAgree) preferred.

On-Site Requirements

In the office 3 days a week

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer