Senior Contracts & Orders Lead

Falls Filtration Technologies, Inc.; Stow (OH); On-site; USD 70,000 - 100,000; Full time

Job summary

Falls Filtration Technologies, Inc. is seeking an experienced Senior Contract Administrator to support customer contracts, orders, and business operations in a manufacturing setting.

The role emphasizes accurate documentation, contract review, and cross-department coordination to ensure contractual obligations are fulfilled. The ideal candidate has strong organizational skills, attention to detail, and experience with contracts, orders, and ERP-driven processes.

Qualifications

• Experience in contract administration, customer service, or order management.
• Experience in manufacturing, industrial, or technical environments preferred.
• Strong written and verbal communication skills.
• Excellent organizational skills and ability to manage multiple priorities.
• High level of accuracy and attention to detail.
• Proficiency with Microsoft Office, including Excel, Word, and Outlook.
• Experience with ERP systems or other business management software preferred.
• Ability to review detailed documents and identify discrepancies.
• Strong problem-solving skills and ability to work with multiple departments.
• Ability to handle confidential business information professionally.
• Associate's or bachelor's degree in business administration or related field preferred; equivalent experience will be considered.

Responsibilities

• Review, process, and administer customer contracts, purchase orders, and related documentation.
• Verify contract and purchase order information for accuracy, completeness, and compliance with company requirements.
• Maintain organized records of contracts, amendments, correspondence, and customer documentation.
• Coordinate with Sales, Engineering, Operations, Quality, and Finance to communicate contractual requirements.
• Monitor customer orders and contract requirements to support timely completion and delivery.
• Assist in resolving discrepancies involving purchase orders, pricing, delivery requirements, and contract documentation.
• Communicate professionally with customers regarding order status, documentation, and contract-related questions.
• Track contract updates, revisions, deadlines, and outstanding customer requirements.
• Support preparation and review of quotations, proposals, and contract-related correspondence as assigned.
• Maintain accurate customer and order information in company systems.
• Identify potential contractual concerns and escalte them to appropriate management for review.
• Assist with internal reporting, document preparation, and administrative projects.
• Maintain confidentiality of customer information, pricing, and company records.
• Perform additional contract administration and business support duties as assigned.

Skills

Communication

Organization

Attention to detail

Problem-solving

Education

Business administration degree (associates/bachelors)

Tools

Microsoft Office

ERP systems

Job description

Falls Filtration Technologies, Inc. is seeking an experienced Senior Contract Administrator to support customer contracts, orders, and business operations in a manufacturing setting.

The role emphasizes accurate documentation, contract review, and cross-department coordination to ensure contractual obligations are fulfilled. The ideal candidate has strong organizational skills, attention to detail, and experience with contracts, orders, and ERP-driven processes.