Senior Contracted Services & Facilities Manager

RTD - Regional Transportation District of Denver, CO (RTD); United States; On-site; USD 100,000 - 142,000; Full time

Job summary

RTD in Denver is seeking a Manager of Contracted Services for facilities and operations oversight across operating and public facilities. You will monitor contractor performance, ensure compliance with contracts, and support service delivery that meets safety and customer experience standards.

The role collaborates with Operations, Service Planning, Finance, Legal, Procurement, and others to align contracted maintenance with RTD policies and strategic priorities.

Qualifications

• Bachelor’s degree required: facilities management, business administration, engineering, construction management, or equivalent.
• 5+ years of progressively responsible experience in transit facilities operations and maintenance, contract management, or related public-sector service.
• Experience overseeing contracted service providers, performance monitoring, and coordination with internal/external stakeholders.

Responsibilities

• Directs contract and facilities management for RTD’s contracted services at operating and public facilities, ensuring compliance with contracts and performance expectations.
• Serves as liaison with contracted maintenance service providers.
• Monitors contractor performance and ensures adherence to safety, procedures, and standards.
• Leads contract development and procurement strategy, including RFPs/IFBs and vendor selection.
• Addresses performance issues, defines corrective actions, and negotiates resolutions.
• Prepares and analyzes operational data to assess service performance and make improvements.

Skills

Contract management

Vendor oversight

Contract development

Budgeting

Leadership

Education

Bachelor's degree in Facilities Management or related field

Tools

Microsoft Office Suite

Job description

RTD in Denver is seeking a Manager of Contracted Services for facilities and operations oversight across operating and public facilities. You will monitor contractor performance, ensure compliance with contracts, and support service delivery that meets safety and customer experience standards.

The role collaborates with Operations, Service Planning, Finance, Legal, Procurement, and others to align contracted maintenance with RTD policies and strategic priorities.