Senior Contract Manager, CLM & Compliance

Digital Realty; Austin (TX); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Job summary

Digital Realty is seeking a Contract Manager to support contract management activities across North America, reporting to the NAM Leader. You will lead and oversee the end‑to‑end contract lifecycle, drive operational excellence, ensure compliance with legal and corporate policies, and partner with Legal, Sales, Finance, and Operations to support timely deal execution.

This role also focuses on process optimization, contract governance, knowledge management, reporting, and CLM system

Qualifications

• Bachelor's degree in Business, Legal Studies, or a related field.
• 8+ years of experience in contract management, legal operations, contract administration, or a related discipline.
• Strong understanding of contract law principles, commercial agreements, and CLM practices.
• Experience managing high-volume workloads in fast-paced, deadline-driven environments.
• Excellent communication, collaboration, stakeholder management, and problem-solving skills.
• Experience identifying contractual risks and developing practical risk mitigation strategies.
• Proficiency with Contract Lifecycle Management (CLM) platforms, preferably Conga.
• Experience supporting cross-functional teams and partnering with Legal, Sales, Finance, and Operations stakeholders.
• Experience with contract negotiation, in-house legal team collaboration, or global/multi-regional organizations is preferred.
• Advanced degree (JD, MBA, or equivalent) and/or data center industry experience is a plus.

Responsibilities

• Lead the review, execution, administration, and management of commercial agreements, including MSAs, Service Orders, amendments, novations, and other routine agreements.
• Ensure contracts comply with company policies, legal requirements, risk tolerance standards, and corporate governance expectations.
• Serve as an escalation point for complex or high‑risk contractual matters and identify risks while recommending mitigation strategies.
• Maintain accurate contract records, documentation, data integrity, and confidentiality of sensitive business information.
• Support contract audits, contractual obligation tracking, reporting requirements, and compliance initiatives.
• Drive continuous improvement of contract management processes, workflows, controls, automation efforts, and best practices.
• Generate dashboards, metrics, and reports that provide contract insights and support business decision‑making.
• Act as the primary resource for contract‑related and CLM‑related questions, including template selection, contract hierarchy, system data validation, and access management.
• Collaborate with Legal, Sales, Finance, and Operations teams to support deal structuring, contract interpretation, and timely execution.
• Support strategic initiatives involving CLM optimization, AI‑driven contract data enhancement, process transformation, scalability efforts, and team onboarding and training activities.

Skills

Contract management

Stakeholder management

Communication

Problem solving

Cross-functional collaboration

Legal operations

Education

Bachelor's degree in Business/Legal Studies

JD or MBA (advanced degree)

Tools

Conga

Job description

Digital Realty is seeking a Contract Manager to support contract management activities across North America, reporting to the NAM Leader. You will lead and oversee the end‑to‑end contract lifecycle, drive operational excellence, ensure compliance with legal and corporate policies, and partner with Legal, Sales, Finance, and Operations to support timely deal execution.

This role also focuses on process optimization, contract governance, knowledge management, reporting, and CLM system