Contract Manager, Contract Management

Digital Realty; Denver (CO); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

Stock purchase plan

Paid time off

Job summary

Digital Realty is seeking a Contract Manager to lead end-to-end contract management across North America, reporting to the NAM Contract Management Leader. You will drive compliance, governance, and process improvements while partnering with Legal, Sales, Finance, and Operations to support efficient deal execution.

Responsibilities include managing MSAs, SOWs, amendments, and other agreements; maintaining records; generating insights through dashboards; and optimizing CLM systems with a focus on

Qualifications

• Bachelor's degree in Business, Legal Studies, or related field.
• 8+ years in contract management, legal operations, or related discipline.
• Strong understanding of contract law, commercial agreements, and CLM practices.
• Experience managing high-volume workloads in fast-paced environments.
• Excellent communication, collaboration, and problem-solving skills.
• Experience identifying contractual risks and mitigation strategies.
• Proficiency with CLM platforms, preferably Conga.
• Experience with cross-functional teams and global/multi-regional organizations is a plus.

Responsibilities

• Lead review, execution, administration, and management of commercial agreements (MSAs, SOWs, amendments, novations).
• Ensure contracts comply with company policies, legal requirements, risk tolerance, and governance.
• Escalate complex or high-risk matters and identify mitigation strategies.
• Maintain accurate contract records, data integrity, and confidentiality.
• Support contract audits, obligation tracking, reporting, and compliance initiatives.
• Drive continuous improvement of contract management processes, workflows, and automation.
• Generate dashboards and reports to provide contract insights for decision-making.
• Serve as primary resource for template selection, hierarchy, and CLM data validation.
• Collaborate with Legal, Sales, Finance, and Operations on deal structuring and execution.
• Support CLM optimization, AI-driven data enhancements, and team onboarding.

Skills

Contract management

Stakeholder management

Communication

Risk assessment

Process improvement

Education

Bachelor's degree

JD or MBA (advanced degree)

Tools

Conga

Job description

Contract Manager

Location: Denver, CO | Dallas, TX | Austin, TX | Charlotte, NC | Ashburn, VA | Boston, MA | New York, NY | Clifton, NJ | San Francisco, CA

Your Role

Digital Realty is seeking a Contract Manager to support contract management activities across North America. Reporting to the Contract Management NAM Leader, this role is part of the global Contract Management team within the Legal, Risk, Sustainability, and Compliance organization. The Contract Manager will lead and oversee the end‑to‑end contract lifecycle, drive operational excellence, ensure compliance with legal and corporate policies, and partner closely with Legal, Sales, Finance, Operations, and other stakeholders to support efficient deal execution. This role also plays a key role in process optimization, contract governance, knowledge management, reporting, and Contract Lifecycle Management (CLM) system enhancements.

What You'll Do

• Lead the review, execution, administration, and management of commercial agreements, including MSAs, Service Orders, amendments, novations, and other routine agreements.
• Ensure contracts comply with company policies, legal requirements, risk tolerance standards, and corporate governance expectations.
• Serve as an escalation point for complex or high‑risk contractual matters and identify risks while recommending mitigation strategies.
• Maintain accurate contract records, documentation, data integrity, and confidentiality of sensitive business information.
• Support contract audits, contractual obligation tracking, reporting requirements, and compliance initiatives.
• Drive continuous improvement of contract management processes, workflows, controls, automation efforts, and best practices.
• Generate dashboards, metrics, and reports that provide contract insights and support business decision‑making.
• Act as the primary resource for contract‑related and CLM‑related questions, including template selection, contract hierarchy, system data validation, and access management.
• Collaborate with Legal, Sales, Finance, and Operations teams to support deal structuring, contract interpretation, and timely execution.
• Support strategic initiatives involving CLM optimization, AI‑driven contract data enhancement, process transformation, scalability efforts, and team onboarding and training activities.

What You'll Need

• Bachelor's degree in Business, Legal Studies, or a related field.
• 8+ years of experience in contract management, legal operations, contract administration, or a related discipline.
• Strong understanding of contract law principles, commercial agreements, and contract lifecycle management practices.
• Experience managing high‑volume workloads in fast‑paced, deadline‑driven environments.
• Excellent communication, collaboration, stakeholder management, and problem‑solving skills.
• Experience identifying contractual risks and developing practical risk mitigation strategies.
• Proficiency with Contract Lifecycle Management (CLM) platforms, preferably Conga.
• Experience supporting cross‑functional teams and partnering with Legal, Sales, Finance, and Operations stakeholders.
• Experience with contract negotiation, in‑house legal team collaboration, or global/multi‑regional organizations is preferred.
• Advanced degree (JD, MBA, or equivalent) and/or data center industry experience is a plus.

Compensation

Compensation Range: $120,000 - $150,000 annually

Benefits

Medical, dental, vision, life and AD&D insurance, 401(k) match, disability benefits, wellness and education benefits, employee stock purchase plan, paid time off, holidays, and more.