Senior Continuous Improvement & Operations Excellence Leader

RXinsider LTD.; Shreveport (LA); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401K with company match

Paid Time Off

Paid Holidays

Fitness Program Reimbursement

Employee Assistance Program

Job summary

Morris & Dickson Co. is seeking a Continuous Improvement & Operational Excellence Leader to shape and lead the Distribution Operations' future.

Based in Shreveport, LA, you’ll partner with the COO to drive automation, capacity planning, and standardized processes across the DC network. The role blends strategic thinking with hands-on execution, building a robust operating framework to support growth while delivering measurable improvements in productivity and cost.

Qualifications

• Progressive experience in distribution, operations, industrial engineering, operational excellence, process improvement, supply chain, or related discipline.
• Demonstrated success improving complex, high-volume operations.
• Strong analytical capability with the ability to work hands-on with operational data, identify root causes, and translate findings into action.
• Experience with labor modeling, capacity planning, KPI development, process design, and business-case development.
• Exceptional relationship-building and influencing skills, with the ability to listen, build credibility, challenge thinking constructively, and drive change across teams.
• A player-coach mindset with the ability to move between strategic thinking and hands-on problem-solving.
• Experience evaluating or implementing automation, equipment, or other operational investments preferred.
• Lean/Six Sigma or industrial engineering knowledge preferred. Practical application, sound judgment, and the ability to bring people along are more important than methodology alone.

Responsibilities

• Lead continuous improvement and operational excellence efforts across Distribution Operations.
• Partner with the COO and Operations leadership on automation, facility expansion, and future Distribution Center planning.
• Establish KPIs, productivity goals, dashboards, and operating standards that improve visibility, decision-making, and accountability.
• Lead labor modeling, capacity planning, workflow analysis, and future staffing planning in partnership with Operations leadership.
• Translate business growth and projected volume into future labor, equipment, technology, and facility needs.
• Evaluate processes, facility utilization, product flow, and technology to identify opportunities to improve efficiency, quality, capacity, and cost.
• Use operational data to identify performance gaps, understand root causes, and develop practical solutions.
• Develop and continuously improve operational SOPs and standardized processes.
• Build business cases and ROI analyses for automation, equipment, and other operational investments.
• Prioritize and lead cross-functional improvement initiatives from analysis through implementation and adoption.

Skills

Distribution operations experience

Lean Six Sigma

Analytical problem solving

Labor modeling

Capacity planning

KPI development

Process design

ROI analyses

Cross-functional leadership

Strategic thinking

Hands-on execution

Education

Industrial engineering or related field

Tools

Automation evaluation

Data dashboards

Job description

Morris & Dickson Co. is seeking a Continuous Improvement & Operational Excellence Leader to shape and lead the Distribution Operations' future.

Based in Shreveport, LA, you’ll partner with the COO to drive automation, capacity planning, and standardized processes across the DC network. The role blends strategic thinking with hands-on execution, building a robust operating framework to support growth while delivering measurable improvements in productivity and cost.