Senior Content Designer - Elevate UX & Accessibility

Fairygodboss; Plano (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

On-site wellness centers

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

Chase in Plano, Texas is seeking an experienced content designer to shape product content and drive customer confidence. You will develop strategies, align with UX principles, and collaborate with cross-functional teams to deliver clear, accessible content across digital products.

The role emphasizes storytelling, content architectures, and measurable improvements through data, accessibility, and iterative design, with a focus on inclusive guidance for a diverse audience.

Qualifications

• 3+ years of experience in content design or editing/writing for digital products and platforms.
• Experience creating content architectures and storytelling with clear writing.
• Applying accessibility guidelines and inclusive design to content.
• Experience with iterative design using user feedback for improvement.
• Proficiency with content platforms and impact on user experience.
• Adaptive learner for new financial services products.

Responsibilities

• Develop and implement content strategies for products and features aligned with UX and business goals.
• Collaborate with cross-functional teams to create engaging, cohesive content for diverse audiences.
• Create content taxonomies to refine organization and structure with user insights.
• Adopt brand voice to communicate complex concepts clearly and concisely.
• Analyze content performance metrics and make data-driven recommendations to optimize UX.

Skills

Content design

Editing & writing

Content architectures

Accessibility guidelines

Iterative design

Content platforms

Adaptive learner

Tools

Figma

FigJam

HTML

CSS

React

Job description

Chase in Plano, Texas is seeking an experienced content designer to shape product content and drive customer confidence. You will develop strategies, align with UX principles, and collaborate with cross-functional teams to deliver clear, accessible content across digital products.

The role emphasizes storytelling, content architectures, and measurable improvements through data, accessibility, and iterative design, with a focus on inclusive guidance for a diverse audience.