Senior Content Creator, AI & Social

Parloa; United States; Hybrid; USD 137.000 - 158.000; Vollzeit

Zusammenfassung

Parloa is seeking a Senior Content Creator, AI & Social to drive experimental, social-first content across formats. You will leverage generative AI to craft videos, images, and unique content formats, building recurring shows and series that amplify our brand.

You’ll collaborate with brand, social, product, and growth teams and quickly iterate on what resonates, turning executives and employees into engaging content while staying ahead of trends and culture.

Qualifikationen

• 3+ years of content creation experience or an exceptional portfolio.
• Strong creative instincts for attention-grabbing material.
• Comfortable shooting, editing, and producing video with industry tools.

Aufgaben

• Develop unconventional, social-first creative that earns attention.
• Use generative AI to create videos, images, and new content formats.
• Build recurring shows, characters, and series around our company and industry.
• Move quickly on news, culture, trends with relevant creative.
• Turn executives and employees into compelling content by capturing ideas and personalities.
• Partner with brand, social, product, and growth to bring bigger ideas to life.

Kenntnisse

Video editing

Content strategy

Storytelling

Generative AI

Tools

Premiere Pro

CapCut

Descript

Riverside

Jobbeschreibung

Location: United States

Senior Content Creator, AI & Social

Location: New York Office; Remotely in the USA

About Parloa

Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer and TUI already deploying Parloa at scale.

About the role:

As a Senior Content Creator, AI & Social to help us create the unexpected. This isn't a traditional content marketing role. You'll experiment with video, generative AI, storytelling, and formats we haven't thought of yet. Some ideas will be smart, some will be weird, and some just won't work. We are completely fine with that.

We're looking for someone who likes to experiment quickly, learn what gets attention, and turn the best ideas into recurring programs that people follow and share.

Areas of ownership:

You'll own an experimental creative engine inside the Parloa marketing team. You will:

• Develop unconventional, social-first creative that earns attention.
• Use generative AI to create videos, images, and entirely new content formats.
• Build recurring shows, characters, and series around our company, customers, people, and industry.
• Move quickly on news, culture, trends, and industry conversations with relevant creative.
• Turn executives and employees into compelling content by capturing their ideas, expertise, and personalities.
• Partner with brand, social, product, and growth to bring bigger creative ideas to life.

Who you are:

• Have 3+ years of experience creating content, or an exceptional portfolio that makes the number irrelevant.
• Have strong creative instincts and know what makes people stop, watch, and share.
• Are comfortable shooting, editing, and producing video yourself using tools like Premiere Pro, CapCut, Descript, Riverside, or similar.
• Actively experiment with generative AI across video, image, audio, and whatever comes next.
• Understand how content works differently across LinkedIn, YouTube, Instagram, and X.
• Can turn an interview, event, podcast, executive conversation, or half-formed idea into something worth watching.
• Know the difference between genuinely interesting and weird for the sake of being weird.
• Move fast, try things, learn from what works, and keep shipping

Our recruiting process:

Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser

Why Parloa?

We're at the beginning of a new era in customer experience, one where AI doesn't just respond, but understands, reasons, and takes action. We're building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren't just support tickets; they're defining experiences. We're here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it.

At Parloa, ownership isn't a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that's evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We've grown beyond the earliest startup phase, but we've kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we're scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

Salary Range

$137,000 - $158,000 USD

Salary Range includes OTE

Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.

Parloa is an e-verify employer in the USA. Please click here to learn more.

We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.