Senior Content & Communications Lead

Hilton; Memphis (TN); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Incredible travel perks

Employee stock purchase program (ESPP)

Paid parental leave

Mental health resources

Generous PTO

Job summary

Hilton is seeking a Senior Specialist Content Support to join its Memphis-based in-house Brands team. You’ll craft communications, coordinate key deliverables, support live and virtual events, and maintain tools and workflows that keep workstreams moving forward.

You will collaborate with senior leaders, vendors, and cross-functional teams to deliver data-driven messaging and maintain brand standards across channels. Hybrid schedule from Memphis, TN.

Qualifications

• Two (2) years of copywriting, content development, or business communications experience.
• Two (2) years of experience coordinating projects or events, and supporting cross-functional initiatives.
• Familiarity with AI tools (Copilot, ChatGPT) to enhance efficiencies across workstreams.

Responsibilities

• Support the Director, Design, Messaging and Workshops with communication delivery, live learning events, and project coordination aligned to priorities.
• Develop and execute internal and external communications across channels, including Eloqua emails, presentations, newsletters, and in-application messaging.
• Partner with cross-functional teams, senior leaders, and vendors to create data-driven messaging that supports initiatives and informs on progress, risks, and dependencies.
• Create scalable templates, resources, communication processes, and event workflows that align with enterprise design standards and drive consistency, usability, and efficiency.
• Plan and coordinate in-market live learning events by managing hotel RFPs and rate proposals, securing contracts, meeting space, food and beverage, and learning materials.

Skills

Copywriting

Content development

Business communications

Project coordination

AI tools (Copilot, ChatGPT)

Travel up to 10%

Education

Bachelor's Degree in Communications/Marketing/Public Relations

Tools

Eloqua

Job description

Hilton is seeking a Senior Specialist Content Support to join its Memphis-based in-house Brands team. You’ll craft communications, coordinate key deliverables, support live and virtual events, and maintain tools and workflows that keep workstreams moving forward.

You will collaborate with senior leaders, vendors, and cross-functional teams to deliver data-driven messaging and maintain brand standards across channels. Hybrid schedule from Memphis, TN.