Senior Content Analytics & Insights Lead

Coursera; United States; Remote; USD 120,000 - 170,000; Full time

Job summary

Coursera, a globally distributed education platform, seeks a Senior Content Business Analyst to turn complex data about courses, credentials, and learner behavior into actionable insights. You’ll partner with finance, data science, and content teams to drive portfolio growth and efficiency.

You’ll build KPIs, tell compelling executive stories, and apply generative AI to automate analysis, all while managing multiple initiatives in a fast-paced environment that values clarity and collaboration

Qualifications

• 5+ years of experience in business analytics or a related field.
• Ability to translate data into actionable recommendations.
• Experience using generative AI to automate analysis.
• Cross-functional collaboration with finance, strategy, and data teams.

Responsibilities

• Analyze content performance and learner engagement to inform decisions.
• Develop and monitor KPIs reflecting course health and throughput.
• Transform complex data into executive-ready stories.
• Collaborate with finance, content strategy, revenue operations, and data teams.
• Leverage AI to streamline analysis and reporting.
• Create clear presentations that drive alignment across teams.
• Manage multiple analytics initiatives in a fast-paced environment.

Skills

Business Analytics

Performance Measurement

Executive Storytelling

Education

Advanced degree in business/analytics

Tools

Data Visualization Tools

Salesforce

SQL

Spreadsheets

Job description

Coursera, a globally distributed education platform, seeks a Senior Content Business Analyst to turn complex data about courses, credentials, and learner behavior into actionable insights. You’ll partner with finance, data science, and content teams to drive portfolio growth and efficiency.

You’ll build KPIs, tell compelling executive stories, and apply generative AI to automate analysis, all while managing multiple initiatives in a fast-paced environment that values clarity and collaboration