Senior Consumer Loan Specialist — High Earnings & Growth

Republic Finance; Nashville (TN); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off (PTO)

Personal day

401(k) match

Life insurance

Long-term disability

Employee assistance program

LinkedIn Learning access

Employee recognition program

Job summary

Republic Finance in Nashville, TN is hiring a Sr. Consumer Loan Specialist to deliver great customer experiences while originating consumer loans and meeting sales goals.

You will support the Branch Manager and mentor colleagues in a fast-paced, performance-driven environment. Candidates should have a high school diploma, 2+ years in sales, and 1+ year in consumer finance, with strong communication skills and the ability to work independently.

Qualifications

• High school diploma or equivalent.
• Minimum of 2 years of experience in a goal oriented, incentive based sales role.
• 1+ years of experience in the consumer finance industry preferred.
• Professional demeanor, positive attitude, strong communication and customer relations skills.

Responsibilities

• Actively seeks opportunities to originate new loan business with new and existing customers.
• Evaluates customer needs to recommend the best consumer loan and voluntary product solutions.
• Completes loan applications, proposals and offers for new borrowers and follows up with pending applicants.
• Assists potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing.
• Take ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans.
• Closes loans, assembles loan folders, and breaks down files.
• Consistently meets or exceeds loan goals.
• Responsible for day-to-day servicing of an ever-growing, complex consumer loan portfolio.
• Applies analytical skills to quickly and efficiently resolve any customer issues.
• Effectively builds trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures and compliance.
• Processes insurance claims, follow-ups and payments daily and maintains insurance log.
• Provides excellent customer care through daily transactions, customer inquiries and problem resolution.
• Adheres to corporate, legal, and regulatory policies, guidelines, and requirements regarding compliance.
• Answers incoming phone calls; checks branch’s voicemail.
• Assists Branch Manager with miscellaneous operational tasks such as daily initialization, preparing daily deposit and importing live checks.

Skills

Customer service

Sales experience

Communication

Independent worker

Microsoft Office

Education

High school diploma

Tools

Windows

MS Office

Job description

Republic Finance in Nashville, TN is hiring a Sr. Consumer Loan Specialist to deliver great customer experiences while originating consumer loans and meeting sales goals.

You will support the Branch Manager and mentor colleagues in a fast-paced, performance-driven environment. Candidates should have a high school diploma, 2+ years in sales, and 1+ year in consumer finance, with strong communication skills and the ability to work independently.