Senior Consumer Lending Leader: Underwriting & Compliance

Connex Credit Union, Inc.; California; Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental and Vision coverage

Paid time off

401K with company match

Community outreach involvement

Job summary

Connex Credit Union, Inc. is seeking a Lending Policy and Operations Leader in California to optimize lending policies and compliance across consumer and mortgage lending. You will lead policy improvements and ensure adherence to regulations while directing a skilled team.

The role requires 3+ years of leadership and a proven ability to drive process improvements to deliver superior member service and operational efficiency.

Qualifications

• Bachelor’s degree in business, finance, or related field preferred; equivalent experience considered.
• 5–7 years of experience in consumer or mortgage lending, including underwriting and processing.
• 3+ years of leadership or supervisory experience.
• Strong knowledge of consumer and home equity loan products, lending regulations, underwriting standards, and compliance requirements.
• Excellent communication, analytical, and decision-making skills.
• Proven track record of driving process improvement and operational efficiency.

Responsibilities

• Maximize the effectiveness of lending policies, procedures, and processes to ensure compliance with regulatory guidelines and organizational standards.
• Oversee audits, quality reviews, and corrective action plans to maintain strong risk management practices.
• Ensure staff are trained and current on lending regulations, credit policies, and compliance requirements.
• Champion a high-quality service culture that supports the credit union’s mission and delivers an exceptional lending experience.
• Resolve escalated issues and partner with internal teams to ensure seamless communication and service.

Skills

Leadership

Communication

Analytical

Decision-making

Regulatory knowledge

Process improvement

Education

Bachelor's degree in business, finance, or related field

Job description

Connex Credit Union, Inc. is seeking a Lending Policy and Operations Leader in California to optimize lending policies and compliance across consumer and mortgage lending. You will lead policy improvements and ensure adherence to regulations while directing a skilled team.

The role requires 3+ years of leadership and a proven ability to drive process improvements to deliver superior member service and operational efficiency.