Senior Consumer Insights Lead — Remote Contract

Ouraring; Northern (KY); Hybrid; USD 173,000 - 203,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Ōura Ring

PTO & holidays

Sick leave

Job summary

Ōura is seeking a Senior Consumer Insights Manager (Contract) to lead end-to-end mixed-method research that informs product development for our wearable and app. You’ll partner with product, marketing, strategy, and user research to translate consumer needs into actionable insights and strategic recommendations.

This remote US role prioritizes candidates in the Eastern Time Zone. You will oversee studies from qualitative to quantitative, monitor ongoing customer sentiment, and present findings

Qualifications

• 5 years of experience in consumer insights or market research, with at least 2 years specifically supporting a software product or platform at a technology company
• Hands-on experience in both qualitative and quantitative research methodologies, comfort both conducting research in-house and utilizing vendor partners
• Prior experience in consumer insights, market research or user research; sufficient experience and confidence to design and lead a research learning plan to support a functional area with light-touch guidance
• Team player, self driven, strong communicator - With a distributed team it is important to be able to keep things under control without someone overseeing the day to day performance. Particularly important is an ability to present complex insights in a clear, engaging, and impactful manner to both technical and non-technical stakeholders

Responsibilities

• Lead end-to-end studies using mixed methods: from secondary research for competitive intelligence and early-stage exploratory qualitative research to quantitative methods (e.g., concept testing, segmentation, MaxDiff, pricing)
• Flex your approach and methodologies as needed to suit timelines, risk levels, and project needs, ensuring rigor in all research outputs
• Own the ongoing monitoring and dissemination of customer sentiment via continuous feedback mechanisms, partnering with teams to address the highest priority questions and highlight issues and opportunities
• Serve as a dedicated insights partner to product teams throughout the product lifecycle, including: Identifying actionable segmentation and persona development; Assessing competitor offerings to identify differentiators, gaps, and innovation opportunities; Supporting innovation and ideation with research to optimize product and features and maximize success probability; Evaluating post-launch member experience and behavioral data from a holistic member perspective
• Present research findings to cross-functional stakeholders in clear, concise, and impactful narratives, distilling relevant information into strategic implications that answer the critical question: “So what, and what should we do about it?”
• Become the insights expert for your teams, developing a deep understanding of your domain and connecting the work to audience needs and business outcomes
• Collaborate with Marketing, Strategy, Product, and User Research to both share & gain insights and connect signals across teams
• Leverage AI tools to improve research design, accelerate synthesis, uncover hidden patterns, and craft compelling narratives that directly influence business outcomes

Skills

Mixed methods

Quantitative research

Qualitative research

Segmentation

Personas

Vendor management

Tools

Amplitude

Tableau

Figma

Job description

Ōura is seeking a Senior Consumer Insights Manager (Contract) to lead end-to-end mixed-method research that informs product development for our wearable and app. You’ll partner with product, marketing, strategy, and user research to translate consumer needs into actionable insights and strategic recommendations.

This remote US role prioritizes candidates in the Eastern Time Zone. You will oversee studies from qualitative to quantitative, monitor ongoing customer sentiment, and present findings