Senior Consultant - Epic - MyChart

Huron Consulting Group Inc.; Chicago (IL); On-site; USD 96,000 - 152,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) match

Employee stock purchase plan

Paid time off

Paid parental leave

Job summary

Huron Consulting Group is seeking an experienced Epic MyChart consultant to support, configure, and optimize MyChart in healthcare environments. The role involves designing Care Companion workflows, supporting Cheers Campaigns, and enhancing patient engagement initiatives within Epic.

The ideal candidate has 3+ years of Epic consulting experience, MyChart certification, and a track record of productive production support and collaboration with client teams in a fast-paced setting.

Qualifications

• 3+ years of Epic consulting experience in healthcare settings.
• MyChart certification and broad MyChart knowledge across workflows, configuration and user support.
• Experience providing production support, including troubleshooting and backlog management.
• Ability to analyze and resolve tickets in a fast-paced environment.
• Experience supporting rural health initiatives or grant-funded projects in client-facing roles.

Responsibilities

• Provide Epic MyChart consulting, configuration, and optimization support.
• Design, build, and support MyChart Care Companion workflows.
• Support Cheers Campaigns and patient engagement initiatives within Epic.
• Troubleshoot production issues, manage backlog, and prioritize tickets.
• Collaborate with cross-functional client and consulting teams.

Skills

Epic MyChart

MyChart Care Companion

Epic Cheers Campaigns

Production support

Issue triage

Patient engagement

Rural health initiatives

Epic Certifications

Tools

Epic Certifications

Job description

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes. Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients. Joining the Huron team means you'll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise. Join our team as the expert you are now and create your future.

Requirements

• 3+ years of Epic consulting, implementation, optimization, or support experience within a healthcare environment.
• MyChart certification.
• Serve as a MyChart generalist with broad knowledge across all areas of the application, including workflows, configuration, support, and optimization.
• Experience providing production support, including troubleshooting, break-fix resolution, and backlog management.
• Ability to independently analyze, prioritize, and resolve support tickets in a fast-paced operational environment.
• Experience supporting rural health initiatives, community health programs, or grant-funded healthcare projects in a client-facing environment.
• Hands-on experience with Epic MyChart Care Companion workflows, including design, build, optimization, and end-user support.
• Experience configuring and supporting Epic Cheers Campaigns and patient engagement initiatives.

Preferred Qualifications

• Epic certification or experience in Cheers, or related patient engagement applications.
• Direct experience implementing or optimizing MyChart Care Companion and Cheers Campaigns within Epic.
• Familiarity with Epic release upgrades, testing, and post-implementation support activities.
• Experience transitioning from production support work into larger optimization, enhancement, or implementation projects.
• Prior experience supporting grant-funded healthcare initiatives or projects focused on improving access to care in rural populations.
• Previous healthcare consulting experience supporting Epic implementations, enhancements, or optimization efforts.
• Ability to work independently while collaborating effectively with cross-functional client and consulting teams.

The estimated base hourly rate range for this job will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel.

Position Level Consultant Country United States of America

The job is also eligible to participate in Huron's benefit plans, which include medical, dental and vision coverage, and other wellness programs. The rate range of information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.

At Huron, we're redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client's challenges as if they were our own. We help them transform for the future.

We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work...together. Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron. Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues.

Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance.

All benefits and programs are subject to applicable eligibility requirements.

Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.