Senior Consultant - Communications, Change Management, and User Enablement Specialist

Guidehouse; Washington (District of Columbia); On-site; USD 98,000 - 163,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

401(k) Retirement Plan

Parental Leave

Job summary

Guidehouse is seeking a management consulting strategy and organizational consultant in Washington, DC to support USDOT initiatives and help modernize transportation systems. You will lead stakeholder engagement, training, and knowledge management to enable technology implementation and operational unification across offices.

Responsibilities include designing surveys, producing executive-ready deliverables, and presenting findings to clients.

Qualifications

• Ability to OBTAIN and MAINTAIN a Federal or DoD Public Trust.
• Three to Five years of experience in communications, change management, or organizational transformation.
• Proficiency in MS Word, PowerPoint, and Excel; travel up to 10%.

Responsibilities

• Support stakeholder engagement efforts, including workshops and outreach campaigns.
• Draft, update, and edit strategic communication products.
• Develop and maintain training materials and job aids.

Skills

Public trust eligibility

Stakeholder engagement

Change management

Executive communication

Facilitation

Education

Bachelor’s degree

Tools

Microsoft Word

PowerPoint

Excel

Qualtrics

Job description

Job Family:Management ConsultingTravel Required:Up to 10%Clearance Required:Ability to Obtain Public TrustWhat You Will Do:Guidehouse supports the U.S. Department of Transportation (USDOT) to execute its mission to ensure our nation has the safest, most efficient and modern transportation system in the world. We are searching for a strategy and organizational consultant to help clients execute against their mission effectively and efficiently and work collaboratively with our clients to help them work through their most pressing challenges. From implementing new policies to standardizing operations across offices, we work side-by-side with government leaders to solve important problems. The successful candidate will play a critical role in driving stakeholder engagement, communications, training, and knowledge management activities that enable successful technology implementation outcomes.Participate in information gathering session with clients regarding organizational structure, process, technology, and cultureDevelop work products that clearly synthesize information into recommendations for the clientSupport stakeholder engagement efforts, including workshops, listening sessions, and outreach campaignsDesign, administer, and analyze stakeholder feedback mechanisms including quarterly pulse surveys, readiness assessments, and post-training evaluationsDraft, update, and quality-control edit strategic communication work productsDevelop and maintain public-facing intranet content and online resourcesManage content for SharePoint, Google Sites, Drupal, or similar collaboration platformsDevelop and maintain user-friendly training materials, job aids, and reference productsPresent work products and information to clients in meetings and facilitate discussions on those itemsCollaborate with a team to develop solutions to solve organizational challenges for a government client leading major unification initiativesIdentify and manage project risks and issuesWork with stakeholders to help keep projects on-time and within budgetWhat You Will Need:Ability to OBTAIN and MAINTAIN a Federal or DoD Public Trust; Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferredMust be a US Citizen due to nature of client engagementsBachelor’s degree from an accredited college/universityThree (3) to Five (5) years of experience supporting communications, change management, training, stakeholder engagement, or organizational transformation initiativesStrong analytical, written, and verbal communication skills, with demonstrated ability to produce executive-level deliverablesStrong facilitation, coordination, relationship management, and organizational skillsStrong attention to detail, well organized and ability to self-prioritize multiple activitiesAbility to thrive in client service and team-based environments, especially when tackling unstructured problemsProficiency in Microsoft Word, PowerPoint, and ExcelAbility to travelAbility to work in a Guidehouse Office or Client OfficeWhat Would Be Nice To Have:PMP, CCMP, or related certification.Experience with organizational change management methodologies, such as Prosci, ADKAR, or comparable frameworksExperience administering and analyzing surveys using Qualtrics or a comparable platformExperience creating executive dashboards, performance reports, and adoption metricsExperience developing strategic communicationsExperience supporting enterprise technology implementation, grants management modernization, or other large-scale transformation programsExperience working with Federal, state, or local transportation organizationThe annual salary range for this position is $98,000.00-$163,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.What We Offer:Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits include:Medical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysPosition may be eligible for a discretionary variable incentive bonusParental Leave and Adoption Assistance401(k) Retirement PlanBasic Life & Supplemental LifeHealth Savings Account, Dental/Vision & Dependent Care Flexible Spending AccountsShort-Term & Long-Term DisabilityStudent Loan PayDownTuition Reimbursement, Personal Development & Learning OpportunitiesSkills Development & CertificationsEmployee Referral ProgramCorporate Sponsored Events & Community OutreachEmergency Back-Up Childcare ProgramMobility StipendAbout GuidehouseGuidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [e-mail]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [e-mail]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.