Senior Constituent Affairs Specialist - West

Wounded Warrior Project, Inc; United States; Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Flexible hybrid schedule

Health coverage for family

Competitive pay

Mission-driven team

Job summary

Wounded Warrior Project, Inc in the United States is seeking a Senior Constituent Affairs Specialist to support congressional casework efforts, liaise with lawmakers, and educate staff on WWP programs and resources for post-9/11 veterans and families.

You will manage referrals, coordinate district events, maintain materials, provide updates to leadership, and help plan cross‑organizational advocacy initiatives to advance veteran support and resources.

Qualifications

• Highly motivated, passionate team player with a demonstrated commitment to the organization's mission.
• Knowledge of Wounded Warrior Project's mission and veteran support programs.

Responsibilities

• Assist the Grassroots Regional Director in developing and implementing constituent affairs strategies.
• Provide high-level briefings to Members of Congress and staff about WWP programs and veteran services.
• Manage congressional referrals and casework with timely responses to offices.
• Coordinate in-person district events with alumni and elected officials.
• Maintain Constituent Affairs materials and documentation for staff and partners.
• Provide updates to WWP leadership on casework and program impact.
• Build relationships with congressional offices and federal/state entities as needed.
• Analyze casework data to identify trends relevant to post-9/11 veterans and families.
• Support cross-organizational advocacy initiatives and events.

Job description

Great benefits. Competitive pay. We know these are some of the things people look for in a job.

If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a calling - then we're ready to meet you.

When you join Wounded Warrior Project® (WWP), you're committing to making a difference. We make a commitment to you, too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

At WWP™ , we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as:

• A flexible hybrid work schedule (three days in the office, two days' work from home)
• Full medical, dental, and vision coverage for both teammates AND family members
• Competitive pay and performance incentives
• A fun, mission-focused, and collaborative team environment

A mission that matters is just the beginning, so if you're ready to get started, we're ready for you.

The Wounded Warrior Project (WWP) Senior Constituent Affairs Specialist assists the Grassroots Regional Director with the development and implementation of WWP's congressional casework efforts and oversees the day-to-day management of WWP's congressional liaison operations. A primary responsibility of this role is to liaise with congressional offices, including state and district staff, as well as other state officials, to provide outreach and education on WWP programs, services, and support capabilities for post-9/11 wounded, ill, or injured veterans and their families. Additionally, the Senior Constituent Affairs Specialist manages congressional referrals and casework to assist Members of Congress in addressing the needs of their post-9/11 wounded, ill, or injured veteran constituents by connecting them with WWP programs, partners, and federal resources.

DUTIES & RESPONSIBILITIES

• Support the Grassroots Regional Director in the development and implementation of a comprehensive constituent affairs strategy to engage Members of Congress and their staff in addressing the needs of their post-9/11 wounded, ill, or injured veteran constituents by connecting them with WWP programs, partners, and federal resources.
• Provide high‑level briefings to Members of Congress, their staff, and other state officials to educate them on WWP programs, services, and specialized support capabilities for post-9/11 veteran constituents and their families, and to establish direct referral channels between congressional offices and WWP.
• Receive and manage congressional referrals and resulting casework, ensuring timely responses and consistent communication with congressional offices and appropriate staff.
• Maintain and manage data and reports on inquiries and referrals received from congressional offices seeking WWP's assistance in addressing the needs of post-9/11 wounded, ill, or injured veteran constituents.
• Assist in the coordination and execution of in‑person district events involving WWP Alumni and their elected officials, in collaboration with the Grassroots Regional Director and team.
• Maintain and update all internal and external Constituent Affairs materials and documents, including but not limited to educational presentations, marketing materials, internal briefs, and program‑related documents.
• Provide timely and relevant updates to WWP senior leadership on congressional casework.
• Establish and manage relationships with congressional offices at the state and district levels, as well as with the Department of Defense, Department of Veterans Affairs, other federal agencies, and state government entities, as needed.
• Collect and analyze casework data to assist the Grassroots and Government Affairs teams in identifying and tracking trends related to post‑9/11 veterans and their families.
• Support the Government Affairs and Grassroots teams in planning and executing cross‑organizational advocacy initiatives, including Capitol Hill advocacy fly‑ins, the WWP Project Advocacy Newsletter, webinars, and other grassroots activities such as calls to action.
• Represent WWP as needed at key events, meetings, discussions, hearings, and conferences, or as directed by the Grassroots Regional Director and VP of Community Engagement & Grassroots.
• Maintain in‑depth knowledge and understanding of WWP's legislative priorities, as well as the priorities of the military service organization (MSO) and veteran service organization (VSO) communities.
• Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles.
• Other related duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

Highly motivated, passionate, and creative team player with a demonstrated commitment to the organization's mission.

Demonstrated understanding of Wounded Warrior Project's mission,