Senior Configuration Center Technician — Onsite in Sterling

ePlus inc.; Sterling (VA); On-site; USD 40,000 - 50,000; Full time

Job summary

ePlus inc. seeks a Sr. Configuration Center Technician to lead onsite Imaging, Kitting, Rack/Stack, Asset Tagging and Device Staging services at the Northern Virginia center.

You will own multi-customer configuration projects, ensuring on-time delivery, budget adherence, and 100% accuracy in a collaborative environment with Project Management and Warehouse teams. The role requires 5–7 years IT experience, strong customer service and communication skills, and the ability to guide technicians.

Qualifications

• High school diploma or equivalent; 5–7 years relevant IT experience.
• Bachelor’s degree in a technical field preferred; 5+ years hands-on IT experience.
• Strong customer service and professional communication.
• Ability to lift and move equipment as needed.

Responsibilities

• Lead onsite Imaging, Kitting, Rack/Stack, Asset Tagging, and Device Staging services.
• Deliver configuration projects on-time and within budget with 100% accuracy.
• Collaborate with Project Management and Warehouse teams to meet goals.
• Develop and maintain step-by-step configuration procedures.
• Provide remote access and support as needed.
• Mentor Associates and Technicians in troubleshooting.

Skills

Customer service

Leadership

Verbal and written communication

Problem solving

Microsoft Office

Education

High school diploma or equivalent

Bachelor's degree in a technical field preferred

Tools

SCCM

Microsoft Intune

AutoPilot

Ghost imaging

CLI/GUI networking

Rack/Stack installation

Job description

ePlus inc. seeks a Sr. Configuration Center Technician to lead onsite Imaging, Kitting, Rack/Stack, Asset Tagging and Device Staging services at the Northern Virginia center.

You will own multi-customer configuration projects, ensuring on-time delivery, budget adherence, and 100% accuracy in a collaborative environment with Project Management and Warehouse teams. The role requires 5–7 years IT experience, strong customer service and communication skills, and the ability to guide technicians.