Senior Computer Technician - **INTERNAL UMC EMPLOYEES**

University Medical Center of Southern Nevada (UMC); Las Vegas (NV); On-site; USD 65,000 - 85,000; Full time

Job summary

The University Medical Center of Southern Nevada (UMC) seeks an experienced computer technician to operate and support large-scale systems on a rotating shift. The role emphasizes on-site field work, user support, and clear documentation.

Ideal candidates hold an associate or bachelor’s degree in computer science or have 4+ years of relevant hardware/software experience, plus hospital IT exposure. Strong customer service, communication skills, and a Nevada driver’s license are required.

Qualifications

• Associate's degree in computer science or related field or four years of equivalent experience.
• On-site technical support capability across multiple systems.
• Experience in hospital/healthcare setting and strong customer service.
• Excellent verbal and written communication skills.

Responsibilities

• Operate and control multiple computer systems including large-scale mainframe units and mid-range systems.
• Serve as lead computer technician on a shift and coordinate workload.
• Provide on-site technical support and remote/phone assistance as needed.
• Maintain documentation and user instructions; ensure safety and HIPAA-related considerations.

Skills

Field Work

Telephonic Support

Customer service

Communication skills

On Call

Driver's license

Education

Associate's degree in Computer Science

Bachelor’s Degree in Computer Science

Tools

Computer hardware

Troubleshooting software

Job description

Position Summary

• UMC Internal Employees**

EMPLOYER-PAID PENSION PLAN (NEVADA PERS)

COMPETITIVE SALARY & BENEFITS PACKAGE.

As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada’s highest level of care to promote successful medical outcomes for patients.

UMC is home to Nevada's ONLY Nonprofit Level I Trauma Center, Verified Burn Center, and Multi-Organ Transplant Center. In 2026, we became the FIRST and ONLY Magnet®-Recognized hospital in the state, reflecting UMC's nursing professionalism, teamwork, and superiority in patient care.

Position Summary

Operates and controls multiple computer systems including large-scale mainframe units, mid-range computer systems and integrated communications network and peripheral equipment. Acts as the lead computer technician on a shift.

Job Requirement

Education/Experience

Associate's degree in computer sciences or a closely related field and two (2) years experience in the installation and troubleshooting of computer hardware and software, OR four (4) years of experience in the installation and troubleshooting of computer hardware and software OR a Bachelor’s Degree in computer sciences or a closely related field.

Additional Position Requirements

• Field Work: The candidate must be capable of performing on-site technical support, demonstrating the ability to troubleshoot in various field locations.
• Telephonic Support: The role involves providing customer assistance and resolving technical queries over the phone for extended periods.
• Experience in hospital, clinic or other healthcare setting
• Outstanding customer service skills
• Outstanding communications skills, both verbal and written
• Ability to be on overnight/weekend Stand By (On Call)
• Valid Nevada Driver's License

Knowledge Of

Knowledge, Skills, Abilities, and Physical Requirements

Computer and LAN hardware and software; documentation and user instruction methods and techniques; record keeping principles and practices; department and hospital safety practice and procedures; patient rights; age specific patient care practices; infection control policies and practices; handling, storage, use and disposal of hazardous materials; department and hospital emergency response policies and procedures.

Skill In

Installing, maintaining and troubleshooting computer hardware and software; monitoring and assigning work to staff; using and instructing others in the use of computer hardware and software; performing preventive maintenance on computers and peripherals; conducting inventory of computers and peripherals; maintaining clear and accurate records of work performed; preparing clear and concise user documentation, instructions, etc.; using initiative and independent judgement within established procedural guidelines; communicating with a wide variety of people from diverse socio-economic and ethnic backgrounds; establishing and maintaining effective working relationships with all personnel contacted in the course of duties; efficient, effective and safe use of equipment.

Physical Requirements And Working Conditions

Mobility to work in a typical office setting and use standard office equipment, stamina to remain seated and maintain concentration for extended periods of time, vision to read printed materials and a VDT screen and hearing and speech to communicate effectively in person and over the telephone. Strength and agility to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or negligible amount of force constantly to move objects.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this classification.