Senior Computer Technician: Hardware & Server Repair

Socket.dev; Tennessee; On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Competitive Pay

401(k) plan

Tuition reimbursement

Holiday pay

Medical benefits

Life insurance

AD&D coverage

Disability protection

Paid parental leave

Bereavement leave

Job summary

FedEx Supply Chain in Tennessee is seeking a Computer Technician V (EMR5) to perform teardown and replacement, troubleshoot, and repair across Tablets, Notebooks, Desktops, and Servers, following SOPs and JSAs.

The role emphasizes safety, quality, and efficiency with responsibilities including cross-training, packaging, server installation, BIOS utilities, and documenting issues for engineering teams. Strong problem-solving and communication skills are essential.

Qualifications

• High school diploma or GED required.
• Familiarity with troubleshooting and repair across hardware/software.
• A+ certification preferred.

Responsibilities

• Run production in Burn area as needed.
• Diagnose systems and route to EMR for repair.
• Cross-train teammates in all assigned roles.
• Perform server configuration and initialization.
• Monitor Final Inspection and Boxing for quality and aging metrics.

Skills

Problem solving

Communication skills

Task prioritization

Microsoft Excel

Microsoft Word

RF equipment

Troubleshooting

Education

High school diploma or GED

A+ certification

Tools

Dell Password Reset

RF equipment

Job description

FedEx Supply Chain in Tennessee is seeking a Computer Technician V (EMR5) to perform teardown and replacement, troubleshoot, and repair across Tablets, Notebooks, Desktops, and Servers, following SOPs and JSAs.

The role emphasizes safety, quality, and efficiency with responsibilities including cross-training, packaging, server installation, BIOS utilities, and documenting issues for engineering teams. Strong problem-solving and communication skills are essential.