Senior Computer Specialist

Kreative Technologies, LLC; Richmond (VA); Remote; USD 54,000 - 60,000; Full time

Job summary

Kreative Technologies, LLC is seeking a Senior Computer Specialist to provide advanced technical support across servers, applications and end-user systems. The role emphasizes diagnosing complex hardware, software and network issues, installing and maintaining system software, and supporting upgrades and new technology rollouts.

You will write automation scripts and develop technical documentation to guide projects.

Qualifications

• 4+ years of IT systems or technical support experience.
• Experience with Windows and Linux/UNIX environments.
• Networking knowledge, Active Directory and basic system security.
• Scripting experience with PowerShell, shell or Python.
• Strong written and verbal communication; ability to work remotely.

Responsibilities

• Provides advanced technical support for servers, applications and end-user systems.
• Diagnoses and resolves complex hardware, software and network issues.
• Installs, configures and maintains system software and updates.
• Supports system upgrades, migrations and new technology rollouts.
• Writes scripts to automate routine technical tasks.
• Develops technical documentation and procedures.
• Advises project teams on technical options and best practices.
• Performs other duties as assigned.

Skills

IT systems

Windows

Linux/UNIX

Networking basics

Scripting (PowerShell/Python)

Communication

Remote work

Education

Bachelor's degree in IT/CS

Tools

Active Directory

Windows Server

Linux/UNIX environments

Job description

Senior Computer Specialist

Full-Time

Remote within the following locations: DC, FL, GA, MD, TX, VA

Education

Bachelor's degree in Information Technology, Computer Science or a related field required.

Overview

Kreative Technologies is looking for a Senior Computer Specialist to provide advanced technical support across systems, software and infrastructure. You will solve complex technical problems, support system changes and help keep the IT environment reliable. The ideal candidate is a versatile technologist with strong troubleshooting skills. You should be comfortable handling a wide range of technical issues and explaining solutions clearly.

Duties / Responsibilities

• Provides advanced technical support for servers, applications and end-user systems
• Diagnoses and resolves complex hardware, software and network issues
• Installs, configures and maintains system software and updates
• Supports system upgrades, migrations and new technology rollouts
• Writes scripts to automate routine technical tasks
• Develops technical documentation and procedures
• Advises project teams on technical options and best practices
• Performs other duties as assigned

Minimum Qualifications

• 4+ years of IT systems or technical support experience
• Experience with Windows and Linux or UNIX environments
• Working knowledge of networking, Active Directory and system security basics
• Scripting experience with PowerShell, shell or Python
• Strong written and verbal communication skills
• Ability to work independently in a remote environment
• Continually required to use common office equipment including but not limited to computers, phones, scanners and printers

Preferred Qualifications

• Certifications such as CompTIA Security+, Microsoft or Red Hat certifications
• ITIL Foundation certification
• Experience supporting federal government contracts

Compensation

$53,698 – $59,665 per year

Equal Opportunity

Kreative Technologies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business.

Kreative Technologies does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.