Senior Compliance & Operations Manager

NBCUniversal; New York (NY); Hybrid; USD 140,000 - 170,000; Full time

Benefits offered by this job

Medical insurance

401(k)

Job summary

NBCUniversal is seeking a Compliance Operations Manager within the Data & Legal Solutions team to govern data compliance and controls across the enterprise. You will help translate regulatory requirements into scalable processes while partnering with Legal, Product, Technology, and business units to drive governance and reporting.

The role emphasizes collaboration, development of operating procedures, and building KPI dashboards to measure program health and effectiveness across multiple

Qualifications

• Bachelor’s degree in business, risk management, technology, law or related field.
• 5+ years of experience in compliance operations, risk management, governance, regulatory compliance, program management, or related discipline.
• Experience translating regulatory or policy requirements into operational processes, controls, and business requirements.
• Demonstrated ability to manage cross-functional initiatives involving business, legal, compliance, and technology stakeholders.
• Goal-oriented, able to conceptualize a project from start to finish while managing short term milestones.
• Experience writing business and functional requirements with specifications, including strong documentation skills.
• Strong data analysis and reconciliation skills.
• Ability to identify opportunities to solve business problems.
• Experience developing reporting, dashboards, metrics, and executive-level communications.
• Strong communication, facilitation, and presentation skills with ability to influence stakeholders at all levels.
• Proficiency with Microsoft Office and tools like Jira, Confluence, ServiceNow or similar platforms.
• Curious, proactive, and continuously seeking opportunities to improve processes, strengthen controls, and challenge the status quo.

Responsibilities

• Support the execution of key enterprise compliance initiatives, including regulatory change management, control implementation, policy adherence, and governance programs
• Partner with Legal, Compliance, Product, Technology, and business teams to operationalize regulatory requirements and business obligations into scalable processes and controls
• Make recommendations to business process changes based on experience, analysis, and best practices
• Document project risks and issues; providing solutions where applicable
• Develop and maintain compliance operating procedures, governance frameworks, process documentation, and control inventories
• Facilitate cross-functional working sessions, gather requirements, document decisions, and track actions to completion
• Establish and manage program metrics, dashboards, KPIs, and executive reporting
• Support compliance assessments, audits, attestations, and evidence collection activities across business and technology environments
• Take ownership in facilitating and documenting collaborative working sessions with business and technical stakeholders and conducts follow-ups as needed
• Research emerging regulatory requirements, industry trends, and compliance best practices to drive continuous program improvement
• Assist with strategic projects, including developing business cases, identifying future processes, creating user stories, and developing frameworks to calculate value
• Evaluate enhancement requests, operational needs, and technology solutions with consideration for risk reduction, business value, and ROI
• Coordinate with third-party vendors, consultants, and technology partners in support of compliance-related initiatives
• Support training, awareness, and change management activities to drive adoption of compliance processes and controls
• Perform additional strategic and operational assignments as needed

Skills

Data analysis

Regulatory compliance

Cross-functional collaboration

Process improvement

Documentation

Education

Bachelor’s degree in business, risk management, technology, law or related field

Tools

Jira

Confluence

ServiceNow

Job description

NBCUniversal is seeking a Compliance Operations Manager within the Data & Legal Solutions team to govern data compliance and controls across the enterprise. You will help translate regulatory requirements into scalable processes while partnering with Legal, Product, Technology, and business units to drive governance and reporting.

The role emphasizes collaboration, development of operating procedures, and building KPI dashboards to measure program health and effectiveness across multiple