Senior Complex Casualty Claims Specialist

Great American Insurance Group; New York (NY); Hybrid; USD 90,000 - 125,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid Time Off and holidays

401(k) plan with company match

Employee stock purchase plan

Commuter benefits

Job summary

Great American Risk Solutions, a unit of Great American Insurance Group, seeks a senior-level claims professional to manage complex commercial casualty claims in New York. You will oversee construction defect, site accidents, contractor liability, and excess exposures, while evaluating coverage and directing litigation strategy with defense counsel.

Required are 8+ years of experience in commercial casualty claims, strong communication skills, and proven expertise in coverage analysis and

Qualifications

• Bachelor's degree or equivalent with claims experience.
• 8+ years of commercial casualty claims experience.
• Experience with New York contractor claims and NY Labor Law exposures preferred.
• Strong written, verbal, and interpersonal communication skills.
• Extensive litigation management experience.

Responsibilities

• Manage a portfolio of complex commercial casualty claims, including construction defect, construction site accident, contractor liability, premises liability, and excess/umbrella exposures.
• Investigate, evaluate, and resolve claims involving significant damages, complex liability issues, and extensive litigation.
• Analyze policy coverage and prepare detailed coverage position letters, reservation of rights letters, and coverage determinations.
• Handle New York contractor claims, including claims involving New York Labor Law exposures and related construction liability matters.
• Direct litigation strategy in partnership with defense counsel, attending mediations, arbitrations, depositions, settlement conferences, and trials as appropriate.
• Establish and maintain appropriate reserves, ensuring accurate claim valuation and timely reserve recommendations.
• Collaborate with underwriting, legal, and other internal stakeholders to ensure consistent claim handling and strong customer service.
• Communicate complex claim developments, coverage positions, and litigation strategies effectively with insureds, brokers, attorneys, and business partners.
• Monitor claim trends and identify potential exposure issues impacting overall portfolio performance.
• Maintain compliance with company procedures, regulatory requirements, and industry best practices.
• Maintain required adjuster licenses and complete continuing education requirements.
• Support team initiatives and contribute technical expertise to complex claim discussions and claim handling excellence.

Skills

Communication skills

Litigation management

Coverage analysis

Reserving & valuation

Education

Bachelor's degree or equivalent combination of education, training, and relevant claims experience

CPCU designation or other advanced insurance credentials preferred

Job description

Great American Risk Solutions, a unit of Great American Insurance Group, seeks a senior-level claims professional to manage complex commercial casualty claims in New York. You will oversee construction defect, site accidents, contractor liability, and excess exposures, while evaluating coverage and directing litigation strategy with defense counsel.

Required are 8+ years of experience in commercial casualty claims, strong communication skills, and proven expertise in coverage analysis and