Senior Claims Specialist/Claims Technical Director - Great American Risk Solutions

Great American Insurance Group; New York (NY); Híbrido; USD 90.000 - 125.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision coverage

Paid Time Off and holidays

401(k) plan with company match

Employee stock purchase plan

Commuter benefits

Descripción de la vacante

Great American Risk Solutions, a unit of Great American Insurance Group, seeks a senior-level claims professional to manage complex commercial casualty claims in New York. You will oversee construction defect, site accidents, contractor liability, and excess exposures, while evaluating coverage and directing litigation strategy with defense counsel.

Required are 8+ years of experience in commercial casualty claims, strong communication skills, and proven expertise in coverage analysis and

Formación

• Bachelor's degree or equivalent with claims experience.
• 8+ years of commercial casualty claims experience.
• Experience with New York contractor claims and NY Labor Law exposures preferred.
• Strong written, verbal, and interpersonal communication skills.
• Extensive litigation management experience.

Responsabilidades

• Manage a portfolio of complex commercial casualty claims, including construction defect, construction site accident, contractor liability, premises liability, and excess/umbrella exposures.
• Investigate, evaluate, and resolve claims involving significant damages, complex liability issues, and extensive litigation.
• Analyze policy coverage and prepare detailed coverage position letters, reservation of rights letters, and coverage determinations.
• Handle New York contractor claims, including claims involving New York Labor Law exposures and related construction liability matters.
• Direct litigation strategy in partnership with defense counsel, attending mediations, arbitrations, depositions, settlement conferences, and trials as appropriate.
• Establish and maintain appropriate reserves, ensuring accurate claim valuation and timely reserve recommendations.
• Collaborate with underwriting, legal, and other internal stakeholders to ensure consistent claim handling and strong customer service.
• Communicate complex claim developments, coverage positions, and litigation strategies effectively with insureds, brokers, attorneys, and business partners.
• Monitor claim trends and identify potential exposure issues impacting overall portfolio performance.
• Maintain compliance with company procedures, regulatory requirements, and industry best practices.
• Maintain required adjuster licenses and complete continuing education requirements.
• Support team initiatives and contribute technical expertise to complex claim discussions and claim handling excellence.

Conocimientos

Communication skills

Litigation management

Coverage analysis

Reserving & valuation

Educación

Bachelor's degree or equivalent combination of education, training, and relevant claims experience

CPCU designation or other advanced insurance credentials preferred

Descripción del empleo

Business Unit: Great American Risk Solutions

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Great American Risk Solutions writes a diverse portfolio of primary and excess property and casualty business, with a strong focus on surplus lines and specialized market solutions. Working closely with leading wholesale brokers, the team delivers creative underwriting and claims solutions for complex risks across the country. Risk Solutions is recognized for its collaborative culture, bringing together underwriting, claims, and shared services professionals to achieve outstanding outcomes for policyholders and business partners. The organization values integrity, accountability, continuous development, and a commitment to delivering exceptional service in an evolving marketplace.

Salary Range: $90,000.00 -$125,000.00

Benefits

• Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement.
• Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

*Excludes seasonal employees and interns.

Essential Job Functions & Responsibilities

• Manage a portfolio of complex commercial casualty claims, including construction defect, construction site accident, contractor liability, premises liability, and excess/umbrella exposures.
• Investigate, evaluate, and resolve claims involving significant damages, complex liability issues, and extensive litigation.
• Analyze policy coverage and prepare detailed coverage position letters, reservation of rights letters, and coverage determinations.
• Handle New York contractor claims, including claims involving New York Labor Law exposures and related construction liability matters.
• Direct litigation strategy in partnership with defense counsel, attending mediations, arbitrations, depositions, settlement conferences, and trials as appropriate.
• Establish and maintain appropriate reserves, ensuring accurate claim valuation and timely reserve recommendations.
• Evaluate liability, damages, risk transfer opportunities, and exposure throughout the life of a claim.
• Collaborate with underwriting, legal, and other internal stakeholders to ensure consistent claim handling and strong customer service.
• Communicate complex claim developments, coverage positions, and litigation strategies effectively with insureds, brokers, attorneys, and business partners.
• Monitor claim trends and identify potential exposure issues impacting overall portfolio performance.
• Maintain compliance with company procedures, regulatory requirements, and industry best practices.
• Maintain required adjuster licenses and complete continuing education requirements.
• Support team initiatives and contribute technical expertise to complex claim discussions and claim handling excellence.

Job Qualifications

• Bachelor's degree or equivalent combination of education, training, and relevant claims experience.
• Generally, 8+ years of commercial casualty claims experience, including significant exposure to construction-related claims and litigated matters.
• Experience handling New York contractor claims and familiarity with New York Labor Law exposures strongly preferred.
• Demonstrated expertise in coverage analysis, coverage position drafting, and complex claim investigation and resolution.
• Extensive litigation management experience, including working closely with defense counsel and managing claims through trial, mediation, or arbitration.
• Exceptional written, verbal, and interpersonal communication skills with the ability to explain complex coverage and claim issues clearly.
• CPCU designation or other advanced insurance credentials preferred.

Why can you trust Great American Insurance Group?

For nearly 150 years, Americans have trusted us to protect them. Our innovative insurance solutions and specialization serves niche marketplaces that we know well. This expertise gives us a successful foundation that spans generations. You never know where a career in insurance will take you. Whether you are starting your career or are looking for a company to grow your experience, at Great American Insurance Group, you can join our more than 8,500 employees to "Be Here. Be GREAT!" To learn more, visit our Career Page