Senior Compensation Operations Specialist (Hybrid)

RTX; Farmington (CT); Hybrid; USD 87,000 - 165,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) match

Paid time off

Job summary

RTX is seeking a Principal Specialist to join the Total Rewards Operations team within People Services on a hybrid basis in Farmington, CT. You will drive day‑to‑day compensation processes, manage cases, and ensure accuracy and policy compliance across Workday and other HR systems.

You will own processes, lead investigations into data issues, and collaborate with Total Rewards, HR Technology, and other HR partners to improve controls and reporting.

Qualifications

• Typically requires a University Degree or equivalent experience and minimum 5 years prior relevant experience, or an Advanced Degree in a related field and minimum 3 years experience
• Experience with Excel, including the ability to analyze and organize data using tools such as pivot tables and charts.
• Experience supporting HR Operations including compensation programs, processes, or analysis.

Responsibilities

• Provide day‑to‑day operational support for compensation processes, ensuring adherence to established policies and business controls.
• Manage and resolve compensation‑related cases and inquiries within established service level agreements, including complex or non-standard issues, applying compensation guidelines and appropriate judgement and escalating when needed.
• Own and manage assigned compensation operational processes, ensuring effective execution, controls, documentation, and service delivery.
• Lead investigation and resolution of complex compensation‑related data and process issues, identify trends, root causes, downstream impacts, and opportunities for sustainable solutions.
• Process, validate, and audit compensation‑related transactions in Workday and other HR systems to ensure data accuracy and compliance.
• Maintain and analyze compensation operations metrics and reporting to identify trends, service performance, and opportunities for improvement.
• Lead or support operational enhancements and continuous improvement initiatives to streamline, standardize, automate, and strengthen compensation‑related processes.
• Support annual compensation cycle activities, including reporting, data consolidation, validation, and system readiness tasks.
• Provide guidance and knowledge sharing to team members on assigned processes, compensation guidelines, and complex operational issues.
• Collaborate with Total Rewards, HR Technology, and other People Services teams to update documentation, knowledge articles, and employee‑facing resources.
• Support the operational delivery and ongoing maintenance of employee recognition programs, including transaction processing, data validation, and issue resolution.

Skills

Excel

HR Operations

Data analysis

Education

University degree or equivalent

Advanced degree (related field)

Tools

Workday

ServiceNow

Job description

RTX is seeking a Principal Specialist to join the Total Rewards Operations team within People Services on a hybrid basis in Farmington, CT. You will drive day‑to‑day compensation processes, manage cases, and ensure accuracy and policy compliance across Workday and other HR systems.

You will own processes, lead investigations into data issues, and collaborate with Total Rewards, HR Technology, and other HR partners to improve controls and reporting.