Senior Community Services Leader

City of Corona; Corona (CA); On-site; USD 22,000 - 30,000; Part time

Job summary

The City of Corona seeks a Senior Community Services Leader to oversee diverse programs such as Kids Club, sports, and senior center activities. You will supervise staff, coordinate reservations, and ensure high-quality customer service for residents and visitors.

The role emphasizes nights, weekends, and holidays, with a part-time schedule around 19 hours per week. Strong communication and organizational skills are essential to support city programs and facilities.

Qualifications

• Must be 18+ years old with high school diploma or equivalent and ability to read/write.
• At least 1 year of experience in a community setting, including 6 months planning, implementing, coaching and overseeing programs.
• Valid California Class C driver’s license and insurability under the City’s policy.

Responsibilities

• Plans, coordinates, and evaluates activities and programs for various ages.
• Provides instruction in arts, crafts, and games and manages attendance.
• Coaches, officiates, and prepares play areas and fields for sports.
• Opens/closes City facilities, oversees rentals, and ensures secure, clean public spaces.
• Responds to patron requests with excellent customer service.

Skills

Customer service

Communication

Teamwork

Scheduling

Facility oversight

Problem solving

Education

High school diploma or equivalent

Driver's license

Job description

Senior Community Services Leader

The City of Corona is seeking a dedicated and service-oriented Senior Community Services Leader to join our team. This role is ideal for individuals who are passionate about helping others, committed to maintaining a safe and welcoming environment, and motivated by work that directly supports and engages the public. As a key point of contact for community members, you will provide exceptional customer service, assist with administrative and field-based duties, and help ensure that residents, visitors, and businesses receive timely, professional support.

If you excel in communication, thrive in a team-focused environment, and are looking for an opportunity to make a meaningful impact in your community, we invite you to apply!

Senior Community Services Leaders may work and receive training/assignments in the following areas:

• Kids Club: Oversight of school-age children (6-12yrs old) in afterschool and day camp settings. Leads activities, programs, and provides customer service to parents and caregivers.
• Sports: Coaching, officiating, and scorekeeping for various youth and adult sports activities.
• Senior Center: Program and reception duties including answering phones, setting up rooms, providing resource information to patrons, and general customer service.
• Program & Reservations: Program and reception duties including phones, activity registration and permits, set-up/tear-down rooms, and facility monitoring for onsite and offsite reservations.

Senior Community Services Leaders will have increased responsibilities including stellar customer service, scheduling, and oversight of facilities and/or team members, volunteers, and contract service provides.

Hours of Operation

• Kids Club – 12:30pm - 6:15pm
• Camp – 6:45a- 6:15pm
• Contract Classes – M-F 9a-3pm
• M-F 5pm-9pm
• Saturday 9a-2pm
• Sports – M-F 4:30p-10:30pm
• Sat 7:30a-8:30pm
• Reservations – 8am-2pm
• 2p-9pm
• 7a-10:30pm
• Seniors – 8:30am - 1:00pm
• 1:00pm - 6:15pm

THIS POSITION REQUIRES HAVING TO WORK NIGHTS, WEEKENDS, AND MANDATORY HOLIDAYS.

Education/Training/Experience

• 18 years of age or older; graduation from high school or equivalent, ability to read and write, One or more years of experience working or volunteering in a community setting including six (6) months of experience in planning, implementing, coaching, and overseeing programs is required.
• A valid Class C California driver’s license and the ability to maintain insurability under the City’s Vehicle Insurance Policy.

General skills/abilities across various program areas

• Under general supervision, plans, coordinates, organizes, prepares, promotes, oversees, directs, and evaluates various activities and programs, services, and special events for various ages.
• Provides participant instruction in various arts, crafts, and games, explaining the rules and techniques; confirms participant attendance in various programs.
• Coaches, officiates, and prepares play areas and fields for sports activities.
• Acts as liaison to parents, patrons, and participants. Exercises tact and judgment when resolving problems.
• Opens and closes City facilities; ensures facilities are secure. Oversees and monitors facility use and rentals, including after-hours and evening use. Maintains safe public areas in neat and orderly condition.
• Monitors patrons and participant behavior. Advises patrons on basic policies and procedures.
• Resolves issues within scope of authority and training.
• Performs general labor tasks to maintain City facilities in a clean, safe and attractive condition.
• Assists in preparing rooms for programs by setting up tables, chairs, audiovisual, computers and related equipment.
• Prepares venues for activities and events, recommends necessary repairs or supply needs to the supervisor, and inspects facilities for damage, hazards, vandalism and requests assistance as needed.
• Sorts, retrieves and re-shelves library materials. Performs shelf reading for accuracy and ensures that materials are in proper order.
• Responds to patron requests and provides excellent customer service, information and assistance to visitors.

Characteristics

• An upbeat attitude, eager to participate, and actively engage in all aspects of the organization.
• A passion for producing outstanding quality of work and delivering exceptional program outcomes.
• A self-starter with a can-do attitude who will take initiative to address issues and propose solutions
• Detail- and process-oriented individual who prides him- or her-self on high quality, error free work.
• A high performing, genuine, authentic individual with a good sense of humor will thrive in this role.
• Unwavering integrity regardless of outside pressures.
• The position is a part-time non-benefited position and will work around 19 hours per week on average.

THE DEPARTMENT

The Community Services Department in the City of Corona is dedicated to enhancing the quality of life for residents through recreational programs, cultural events, and essential community resources. It offers a wide range of services, including parks and facility maintenance, senior programs, youth activities, and special events that bring the community together. The department also provides educational opportunities, volunteer programs, and assistance resources to support residents of all ages. With a focus on engagement, health, and enrichment, it strives to create a vibrant and connected community.

COMMUNITY

A City whose heritage spans more than 125 years, the City of Corona, located in Riverside County, California, encompasses approximately 40 square miles and has a vibrant, culturally diverse population of approximately 170,000 residents. Residents of Corona enjoy a variety of cultural, recreational, and educational opportunities that provide a first-rate quality of life for its residents and visitors. Within an hour's travel time, outdoor enthusiasts can enjoy winter activities such as snowboarding and skiing and summer activities including surfing, boating, or simply relaxing on world class beaches. Corona's economy is strong and getting stronger; more than 84,000 people work here. Our retail, commercial, and housing areas are expanding, and office development continues to be strong.

THE ORGANIZATION

The City of Corona is a General Law city operating under a Council-Manager form of government. Policy making and legislative authority is vested in the City Council, consisting of a Mayor and four Council Members. Members of the City Council are elected by District to a four-year term. The Mayor is selected by the Council and serves as the presiding officer for one year.

The City is organized into the following departments/organizational units: Community Services, City Manager’s Office, Economic Development, Finance, Fire, Human Resources, Information Technology, Legal and Risk Management, Police, Planning & Development, Public Works, and Utilities. Oversight of these departments is divided between the City Manager and an Assistant City Manager.

The City's total operating budget for Fiscal Year 2027 is $445.9 million with a General Fund operating budget of $243.1 million. Corona enjoys a workforce of 1,043 dedicated employees who provide high-quality services to its residents and visitors each day.

To view essential duties and responsibilities, click here.

To view the qualifications guidelines, click here.

To view all physical demands and work environments, click here.