Community & Social Media Manager

Pixion Games Limited; Media (Delaware County); Remote; USD 60,000 - 90,000; Full time

Job summary

Pixion Games Limited, a remote-first studio, seeks a Community & Social Media Manager to be the voice of our studio, engaging players across X, Discord, and other channels. You will lead content plans, plan events, and drive community excitement across the ecosystem.

You will also manage a volunteer moderation team, gather feedback, report insights, and help shape our communication strategy while collaborating with game teams.

Qualifications

• 3+ years of experience in a community, social media, or other public communication-related field.
• 2+ years of experience in game development or the web3 industry.
• Experience preparing and supporting a product's community for major updates that affect their experience.
• Strong understanding of community development and management.
• Excellent writing and communication skills in English.
• Good analytical and reporting abilities with a consumer-centric focus.

Responsibilities

• Be the voice of the studio and actively participate with our community.
• Develop strategies and content plans to boost engagement and excitement.
• Plan, execute, and report on community events and activities.
• Provide feedback on sentiment to grow and retain players.
• Maintain Pixion's reputation through tone of voice and communication style.
• Engage players across social channels and relay input to the team.
• Create and publish content for social media and community channels.
• Moderate channels and manage a team of volunteer Moderators.
• Assist in livestreams, AMAs, and live-content moderation.
• Define community goals, analyze results, and propose improvements.
• Collaborate to execute the overall communication strategy.

Skills

Community management

Public communication

Content creation

Discord management

English writing

Social media growth

Event planning

Analytics & reporting

Team leadership

Multitasking

Job description

Community & Social Media Manager

About Pixion Games

Now a remote first studio with a goal to bring fun new experiences to a wider audience by building mobile-first competitive games with in-game tournaments and exclusive rewards.

We believe category-defining hits are built by the best teams in an environment that encourages experimentation, empowerment, and collaboration.

Community Manager

Languages wanted

• English - fluent.
• Any other language is a plus, especially if it's Italian, Spanish, Russian, Indonesian, Filipino or Brazilian / Portuguese.

Main Responsibilities

• Be the voice of the studio and actively participate with our community.
• Develop effective strategies, and content plans to increase community engagement and drive excitement for our ecosystem.
• Plan, execute and report on community events, and other activities in line with in-game content, and other marketing activities.
• Provide meaningful feedback on community sentiment and feedback to grow and retain an engaged player base.
• Ensure the reputation of Pixion and its games is maintained through tone of voice and communication style.
• Inform and engage our players through diverse social channels, and ensure the players' input is communicated and answered.
• Participate in creating and publishing content for our games' social media - and community channels, including text copies, streams, videos.
• Moderate our community channels. Manage a team of volunteer Moderators, their rewards and applications.
• Assist in the production and own the moderation of livestreams, AMAs and other live-content.
• Assist in defining community goals, analyse results and prepare reports, including improvements for the next circle of planning.
• Collaborate with the whole team to develop and execute the general communication strategy.

MVP Skills

• 3+ years of experience in a community, social media, or other public communication-related field.
• 2+ years of experience in game development or the web3 industry.
• Experience in preparing and supporting a product's community for major updates that affect their experience.
• Strong understanding of community development and management.
• Good knowledge of growing and maintaining social media and community channels, especially X and Discord.
• Experience with Discord Server management, functions, security and infrastructure.
• Good writing skills and practical experience in writing and editing articles, blog posts and other text copies.
• Excellent verbal and written communication skills in English.
• Good analytical and reporting skills with detail-oriented and consumer-centric focus.
• Excellent interpersonal skills to interact with the community and internal teams.
• Self-motivated with the ability to develop new initiatives and to manage multiple tasks with little supervision.

Point Plus

• Avid in playing competitive mobile games and/or Web3 games.
• Previous experience with Mobile, Blockchain, and Web3 industries.
• Experience in creating and editing images and/or video content.
• Experience in moderating and/or co-hosting live streams.