Senior Community Manager

Petme; Portland (OR); Remote; USD 160,000 - 173,000; Full time

Job summary

Petme is seeking a Senior Community Manager to enhance engagement in its pet care platform. This remote contract role focuses on fostering a positive atmosphere among pet owners, sitters, and businesses. Ideal candidates will possess strong community management skills and relevant experience within the pet care industry.

Qualifications

• Experience in community building or customer service roles.
• Ability to work independently in a remote setting.
• Familiarity with pet care industry trends.

Responsibilities

• Managing and engaging with the community on the platform.
• Moderating discussions and resolving conflicts.
• Organizing events to promote community growth.

Skills

Community Management and Engagement

Excellent communication

Problem-solving

Conflict Resolution

Social media management

Content creation

Knowledge of pet care industry

Independence in remote environment

Customer service experience

Education

Bachelor's degree in Marketing

Bachelor's degree in Communications

Job description

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Petme is a community-driven platform connecting pet owners, sitters, and businesses to prioritize pet care. Our mission is to simplify pet care, build trust, and create enjoyable experiences for all involved.

Role Description

This is a contract remote role for a Senior Community Manager at Petme. The Senior Community Manager will be responsible for managing and engaging with the pet owner, sitter, and business community on the platform, fostering a positive and supportive environment. Daily tasks include moderating discussions, resolving conflicts, organizing events, and promoting community growth.

Qualifications

• Community Management and Engagement skills
• Excellent communication and interpersonal skills
• Problem-solving and Conflict Resolution abilities
• Experience in social media management and content creation
• Knowledge of pet care industry trends and practices
• Ability to work independently and in a remote environment
• Previous experience in community building or customer service roles
• Bachelor's degree in Marketing, Communications, or related field

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Marketing and Sales

• Industries

  Social Networking Platforms

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