Senior Communications & IT Technician

County Of Maui; Wailuku (HI); On-site; USD 52,000 - 68,000; Full time

Job summary

County of Maui is seeking a Communications Support Technician to provide technical support and maintenance for computer systems hardware, software, radio equipment, and department networks. The role includes data input/output, inventory, testing, and repair responsibilities across multiple devices and components.

The position requires a high school diploma with 3 years of relevant experience, a Hawaii driver’s license, and the ability to troubleshoot and install components.

Qualifications

• Combination of education and experience substantially equivalent to graduation from high school and three years of responsible work experience with PCs and various applications.
• Valid Hawaii State driver’s license (Type 3) required and must be maintained.
• Knowledge of computer system operation and radio/electronics principles.
• Ability to set up and operate computers and peripherals; identify malfunctions; install and troubleshoot components; and follow directions.

Responsibilities

• Installs, operates, and monitors department computer hardware, software, radio equipment, and related communications equipment.
• Maintains and operates reporting software with assistance of County ITSD.
• Troubleshoots, conducts minor repairs, tests, installs, and modifies radio equipment.
• Reviews reports and provides requested data (e.g., incidents, costs) and responds to public information requests under UIPA.
• Conducts inventory, tracking, ordering, and scheduling of repairs and replacements for hardware, software, and radio equipment.
• Acts as a liaison between the department, ITSD support, and radio maintenance vendor.
• May participate in training of computer/radio users and other personnel.
• May operate a department issued vehicle to attend meetings and pick up/drop off equipment.

Skills

Computer operation

Radio communications

Troubleshooting

Data input/output

Education

High school diploma

Tools

Printers

Modems

Disk drives

Job description

County of Maui is seeking a Communications Support Technician to provide technical support and maintenance for computer systems hardware, software, radio equipment, and department networks. The role includes data input/output, inventory, testing, and repair responsibilities across multiple devices and components.

The position requires a high school diploma with 3 years of relevant experience, a Hawaii driver’s license, and the ability to troubleshoot and install components.