Senior Commercial Tech Delivery Lead (Hybrid)

Frontier Airlines; Denver (CO); Hybrid; USD 123,000 - 164,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) retirement savings options

Travel privileges for Frontier and the

Hybrid schedule for Denver HQ roles

Employee support programs

Job summary

Frontier Airlines is seeking a Senior Program Manager, Commercial Technology Solutions Delivery to lead strategic technology initiatives across Web, Mobile, and NDC. You will bridge business stakeholders, technology teams, and executives to ensure programs are delivered on time and within scope.

You will oversee end-to-end delivery, manage offshore delivery teams, and drive governance, metrics, and decision-making to support commercial operations and growth.

Qualifications

• Bachelor’s degree in Information Technology, Business, Engineering, or related field required.
• 8+ years of experience leading technology delivery, project management, program management, or PMO functions required.
• 3+ years of experience managing large-scale commercial technology initiatives required.
• Experience leading global or offshore delivery teams required.
• Strong understanding of Agile, Scrum, and hybrid project delivery methodologies required.
• Experience with Azure DevOps, Jira, Smartsheet, Microsoft Project, or similar project management and Agile tools required.
• PMO certification (PMP, PgMP, PMI-ACP, Scrum Master, or SAFe) preferred.
• Experience supporting Commercial Operations, Sales Technology, or digital transformation initiatives preferred.
• Experience managing portfolios of medium-to-large scale technology projects, incl. $1M+ budgets and/or multiple teams, preferred.

Responsibilities

• Lead strategic commercial technology programs and initiatives spanning Web, Mobile, and NDC; establish program governance structures, steering committees, executive reviews, and stakeholder communications.
• Develop and maintain integrated delivery plans that align project milestones, dependencies, resource allocations, risks, issues, and business outcomes across multiple workstreams.
• Oversee end-to-end delivery of technology solutions from planning and requirements through deployment and adoption, ensuring alignment between business priorities and technology execution.
• Provide leadership and oversight to offshore Scrum Masters and Agile delivery teams, including consistent Agile practices, ceremonies, sprint execution, backlog refinement, impediment removal, and delivery reporting.
• Consolidate sprint-level metrics into program-level reporting and executive dashboards; translate Agile delivery progress into milestone-based status updates for senior leadership.
• Partner with Product Managers, Architects, Engineering Leaders, Business Sponsors, and external partners to define delivery roadmaps, success metrics, escalation paths, and key decisions.

Skills

Executive communication

Stakeholder management

Agile methodologies

Cross-functional leadership

Risk management

Education

Bachelor's degree in IT/Business/Engineering

Tools

Azure DevOps

Jira

Smartsheet

Microsoft Project

Job description

Frontier Airlines is seeking a Senior Program Manager, Commercial Technology Solutions Delivery to lead strategic technology initiatives across Web, Mobile, and NDC. You will bridge business stakeholders, technology teams, and executives to ensure programs are delivered on time and within scope.

You will oversee end-to-end delivery, manage offshore delivery teams, and drive governance, metrics, and decision-making to support commercial operations and growth.