Senior Commercial Operator

Oman Shell; Houston (TX); On-site; USD 124,000 - 186,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Coverage

Life Insurance

401(k) Plan

Pension Plan

Paid Vacation

Paid Holidays

Parental Leave

Disability Insurance

Job summary

Shell in Houston seeks a Senior Commercial Operator/Natural Gas Scheduler to lead complex gas scheduling and operations for Shell Energy Americas in the South US markets. The role requires directing multi-system activities, optimizing transportation, storage, and capacity, and mentoring schedulers.

You will work with cross-functional teams, manage high-stakes events, and provide on-call support as needed while ensuring operational excellence and risk reduction across the portfolio.

Qualifications

• Bachelor’s degree preferred.
• 8+ years of natural gas scheduling experience.
• Experience scheduling South US region pipelines preferred.
• Knowledge of ICE Chat, Excel, and ETRM systems.

Responsibilities

• Manage the most complex scheduling portfolios, transportation paths, storage assets, and customer arrangements across multiple systems and pipelines.
• Serve as primary escalation point for complex scheduling, pipeline, customer, and system issues.
• Lead testing, implementation, and training for system enhancements and process changes.

Skills

Natural Gas Scheduling

Excel

VBA

Endur

ICE Chat

Pipeline Knowledge

Leadership

Education

Bachelor's degree preferred

Tools

Endur

ETRM Systems

Job description

Texas, United States of America Job Family Group: Trading Jobs Worker Type: Regular Posting Start Date: September 30, 2026 Business Unit: Trading and Supply Experience Level: Experienced Professionals

What’s the role Shell is seeking a Senior Commercial Operator/ Natural Gas Scheduler to join its team in Houston, TX Sr. Commercial Operator/Natural Gas Scheduler- The South Operations team is part of the Commercial North America Gas Operations Team and is responsible for the day-to-day operational management of Shell Energy Americas (SEAm) Natural Gas activities in the South US markets.

The primary purpose of this role is to lead the execution of complex natural gas scheduling and operational activities for Shell Energy Americas (SEAm). The Senior Commercial Operator serves as a subject matter expert, manages a larger and more complex portfolio of assets and transactions, provides operational leadership across the team, supports the Commercial Operations Manager with day-to-day operational oversight, and acts as an escalation point for complex operational and commercial issues.

This position requires flexibility to work weekends and holidays on a rotating basis and provide on-call support during evenings, weekends, and holidays as needed.

Accountabilities

• Manage the most complex scheduling portfolios, transportation paths, storage assets, production supply points, and customer arrangements across multiple systems and pipelines
• Serve as the primary escalation point for complex scheduling, pipeline, customer, and system-related issues
• Independently analyze and resolve operational issues with significant commercial, financial, or regulatory impacts including taking a lead role in managing critical operational events including pipeline constraints, force majeure events, balancing challenges, and system disruptions
• Identify and execute commercial optimization opportunities related to transportation, storage, segmentation, displacement, meter management, and capacity utilization
• Provide guidance and technical expertise to schedulers on operational, contractual, and system-related matters
• Proactively identify operational risks and recommend mitigation strategies to management and commercial stakeholders
• Lead testing, implementation, and training activities related to operational system enhancements and process changes
• Support management in prioritizing workload distribution, issue resolution, and execution during periods of high operational activity
• Partner with the Commercial Operations Manager to develop, maintain, and continuously improve onboarding, training, and cross‑training programs to strengthen team capability and coverage
• Build and maintain trusted partnerships with both internal and external stakeholders
• Take a leadership role in coordinating cross‑training initiatives, knowledge sharing, and workload balancing to ensure sustainable team coverage and operational resilience
• Serve as an operational leader and role model by promoting best practices, accountability, and operational excellence across the team
• Mentor and coach less experienced schedulers by sharing technical expertise, commercial knowledge, and operational best practices
• Support the Commercial Operations Manager with daily operational monitoring, issue prioritization, and team coordination
• Provide leadership and decision‑making support during periods when the Commercial Operations Manager is unavailable
• Drive continuous improvement initiatives focused on process efficiency, automation, controls, and risk reduction
• Foster strong relationships with traders, originators, asset managers, customers, and external pipeline representatives to support business objectives

What you bring

• Must have legal authorization to work in the US on a full-time basis for anyone other than current employer
• Bachelor’s degree preferred
• At least 8 years of natural gas scheduling experience
• Experience in scheduling South US region pipelines is preferred
• Knowledge of Gulf Production is a plus
• Endur experience is a plus but not required.
• Experience with other ETRM systems is also acceptable
• Knowledge of ICE Chat, pipeline EBBs, and/or Microsoft Excel
• VBA coding experience is a plus
• Advanced Knowledge of equity production supply, gathering lines, processing plants and/or downstream optionality
• Proven track record of performance and delivery
• Experience and demonstrated success in managing complex multi‑stakeholder needs
• Commercial mindset and ability to work effectively with trade desk in transport optimization, segmentation of pipeline capacity and realization of incremental value through commercial operational decisions

What we offer

The base salary range for this position is $124,000 - $186,000 per year. Individual pay will be based on various factors, such as relevant work experience, education, certifications, skill level, seniority, and internal equity.

• For regular full‑time or regular part‑time employees of the Company (participating companies as listed in the Summary Plan Description), insurance coverage options include medical, dental, vision coverage, life Insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs.
• Employees also participate in a company pension plan and a 401(k) plan.
• Paid leave includes up to 6 weeks of paid vacation time, up to 11 paid holidays, and parental leave offering 16 weeks of paid leave for birthing parents, and 8 weeks of paid leave for non‑birthing parents.
• Additionally, employees are eligible for short‑term disability leave for up to 26 weeks at 100% or 50% of base pay as well as Long‑Term Disability insurance.
• Shell also offers other compensation such financial reimbursement for adoption, wellness, education, and personal learning expenses, and some roles are eligible for discretionary long‑term incentives.
• For interns, eligible benefits include medical, dental, and vision coverage, life insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs; participation in a 401(k) plan; and paid leave for up to 11 paid holidays.

Additional information on Shell’s US benefit programs can be found at https://www.shell.us/careers/about-careers-at-shell/rewards-and-benefits.html.

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together Continuously grow the transferable skills you need to get ahead Work at the forefront of technology, trends, and practices Collaborate with experienced colleagues with unique expertise Achieve your balance in a values‑led culture that encourages you to be the best version of yourself Benefit from flexible working hours, and the possibility of remote/mobile working Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world. Take advantage of paid parental leave, including for non‑birthing parents Join an organization working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply Grow as you progress through diverse career opportunities in national and international teams Gain access to a wide range of training and development programs.

You can get to know more about how we’re working towards that goal.

Shell in The United States With more than 11,000 employees, Shell has been in the US for more than 100 years and is delivering secure energy supplies across America. From producing a reliable supply of oil and gas in the US Gulf of America to biofuels, our retail sites and EV charging network, to marketing and trading electricity generated by gas plants, solar and wind power, we are one of the few countries where every Shell business is represented. We are working with our customers to deliver the energy the world needs today and building the energy systems of tomorrow, all while creating value for society and shareholders.

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