Senior Commercial Lines Specialist — Client Services

World Insurance As; Exeter (NH); Presencial; USD 42.000 - 62.000; Jornada completa

Descripción de la vacante

World Insurance Associates is seeking a Senior Associate Client Representative to support daily management of a high-volume Commercial Lines book. Under the direction of a lead servicer, you will ensure client satisfaction and retention through excellent service.

You will work in EPIC, maintain records, draft communications, endorse policies, and coordinate with team members to meet client needs. This role requires 0-2 years experience and a Property & Casualty license.

Formación

• MS Office proficiency with Word and Excel.
• Strong written, verbal, and interpersonal communication.
• Ability to learn coverage fundamentals and apply them.
• Demonstrated problem solving and prioritization to deliver timely service.

Responsabilidades

• Support lead servicer in managing a high-volume Commercial Lines book.
• Set up and maintain accurate account details, contacts, and policy information in EPIC.
• Attach, organize, and name documents in EPIC.
• Produce standard client and carrier communications using templates (BOR, letters, change requests, proofs of insurance).
• Endorse policies in EPIC.
• Create activities in EPIC and assign team members.
• Order loss runs.

Conocimientos

MS Office

Excel

Word

Communication

Problem solving

Educación

HS Diploma or equivalent

Herramientas

EPIC software

Microsoft Office

Descripción del empleo

World Insurance Associates is seeking a Senior Associate Client Representative to support daily management of a high-volume Commercial Lines book. Under the direction of a lead servicer, you will ensure client satisfaction and retention through excellent service.

You will work in EPIC, maintain records, draft communications, endorse policies, and coordinate with team members to meet client needs. This role requires 0-2 years experience and a Property & Casualty license.