Senior Commercial Lines Operations Specialist

Cincinnati Insurance Company; Fairfield (OH); On-site; USD 110,000 - 165,000; Full time

Job summary

Cincinnati Insurance Company in Fairfield, OH is seeking a Commercial Lines Operations Specialist to optimize operations through continuous improvement. The role requires strong data analysis, strategic planning, and executive-level communication, and is based at our Fairfield headquarters.

The salary range is $110,000–$165,000 per year, with eligibility for an annual cash bonus and stock incentives based on performance.

Qualifications

• Bachelor’s degree or equivalent business experience required.
• Prior commercial lines underwriting experience or knowledge preferred.
• Experience leading large-scale, strategic initiatives preferred.

Responsibilities

• Drive continuous business process improvement across Commercial Lines.
• Identify opportunities to optimize processes and reduce manual effort.
• Lead or contribute to complex multi-phase initiatives with cross-functional partners.
• Strengthen change management practices and governance.
• Analyze business processes and data to inform decisions.
• Develop innovative, cross-functional solutions to operational challenges.
• Monitor trends, perform impact analyses, and quantify benefits.
• Collaborate to improve associate and agent experiences through underwriting workflows.
• Design and support learning strategies to build organizational capability.

Skills

Data analysis

ADKAR

Strategic thinking

Analytical thinking

Communication

Negotiation

Conflict resolution

Underwriting operations

Cross-functional collaboration

Prioritization

Education

Bachelor’s degree or equivalent

Job description

Cincinnati Insurance Company in Fairfield, OH is seeking a Commercial Lines Operations Specialist to optimize operations through continuous improvement. The role requires strong data analysis, strategic planning, and executive-level communication, and is based at our Fairfield headquarters.

The salary range is $110,000–$165,000 per year, with eligibility for an annual cash bonus and stock incentives based on performance.