Senior Commercial Lines Account Manager — Remote

Insurance Office of America; Buford (GA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid holidays

Job summary

Insurance Office of America seeks a Senior Account Manager – Commercial Lines to manage a book of business, retain clients, and lead day-to-day account management activities. You will resolve complex issues and act as a subject-matter expert for the team.

The role emphasizes strong customer service, policy administration, and renewal negotiations in a remote/posture with occasional on-site needs per policy. Licensing and CIC preferred.

Qualifications

• 5+ years in account management or 7+ yrs in insurance industry.
• Active insurance licensing; CIC or equivalent preferred.
• Strong analytical, problem-solving and decision-making abilities.

Responsibilities

• Manage assigned book of business and support retention.
• Coordinate admin and customer service activities.

Skills

Account management

Insurance knowledge

Active licensing

Analytical skills

Customer service

MS Office

Education

CIC or equivalent

Tools

MS Office Suite

Job description

Insurance Office of America seeks a Senior Account Manager – Commercial Lines to manage a book of business, retain clients, and lead day-to-day account management activities. You will resolve complex issues and act as a subject-matter expert for the team.

The role emphasizes strong customer service, policy administration, and renewal negotiations in a remote/posture with occasional on-site needs per policy. Licensing and CIC preferred.