Senior Commercial Lines Account Manager - Remote

Insurance Office of America; Buda (TX); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Bonus potential

401K match

Paid time off

Job summary

Insurance Office of America is seeking a Senior Account Manager for Commercial Lines. The role focuses on managing a book of business, retaining clients, and supporting new business initiatives.

You will coordinate administrative tasks, handle policy administration, billing, and coverage analysis, and serve as a subject matter expert for the team. Ideal candidates have extensive account management experience, active licensing, and strong analytical skills.

Qualifications

• 5+ years of account management experience, or 7+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active licensing required; CIC or equivalent designation preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent customer service, communication, multitasking, and organization.

Responsibilities

• Manage an assigned book of business, ensuring retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities.
• Resolve complex issues and ensure no errors or omissions.
• Serve as a subject matter expert for the account management team.
• Monitor policy expirations, renewals, billing, claims, and coverage analysis.
• Maintain agency management systems and data accuracy.

Skills

Account management

Insurance brokerage knowledge

Licensing

CIC designation

Analytical skills

Customer service

MS Office proficiency

Education

High School Diploma

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office of America is seeking a Senior Account Manager for Commercial Lines. The role focuses on managing a book of business, retaining clients, and supporting new business initiatives.

You will coordinate administrative tasks, handle policy administration, billing, and coverage analysis, and serve as a subject matter expert for the team. Ideal candidates have extensive account management experience, active licensing, and strong analytical skills.