Senior Commercial Lines Account Manager

gpac; Grand Rapids (MI); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Benefits package available.

Job summary

gpac is seeking a seasoned Commercial Lines professional in Grand Rapids, MI to manage and service an established book of business, building lasting client relationships and delivering tailored coverage solutions.

You will handle new business, renewals, endorsements, and policy changes, review policies for gaps, and coordinate with clients, carriers, and underwriters to secure competitive pricing and service.

Qualifications

• 5+ years of Commercial Lines experience.
• Active Property & Casualty (P&C) license.
• Strong communication and relationship-management skills.
• Proficient with agency management systems and MS Office.

Responsibilities

• Manage and service an established Commercial Lines book of business.
• Develop and maintain strong client relationships.
• Handle new business, renewals, endorsements, policy changes, and cancellations.
• Review policies to identify gaps and propose solutions.
• Communicate with clients, carriers, and underwriters on coverage and billing.
• Market and remarket accounts to obtain competitive coverage.
• Prepare proposals, applications, certificates, and other insurance documentation.
• Monitor renewals and proactively communicate to ensure retention.
• Provide high level of personalized service.

Skills

Commercial Lines experience

P&C license

Communication

Relationship management

Organization

Microsoft Office

Tools

Agency management system

Microsoft Office

Job description

gpac is seeking a seasoned Commercial Lines professional in Grand Rapids, MI to manage and service an established book of business, building lasting client relationships and delivering tailored coverage solutions.

You will handle new business, renewals, endorsements, and policy changes, review policies for gaps, and coordinate with clients, carriers, and underwriters to secure competitive pricing and service.