Senior Commercial Growth & Operations Analyst

Examinetics; Overland Park (KS); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Examinetics, Overland Park, KS, seeks a Commercial Operations Senior Analyst to enhance the efficiency and scale of the commercial organization through data analysis, performance management, pricing governance, and technology enablement.

The role collaborates with Sales, Marketing, Account Management, Program Development, Finance, and Salesforce administration to uncover growth opportunities, improve performance, and provide actionable insights.

Qualifications

• Bachelor's degree in Business, Finance, Economics, Analytics, Marketing, or a related field.
• 2+ years of experience in Commercial Operations, Sales Operations, Business Analytics, Finance, Revenue Operations, or a related analytical role.
• Advanced proficiency in Microsoft Excel and experience analyzing large datasets.
• Experience developing dashboards, KPIs, management reporting, and performance analyses.
• Experience supporting system implementations, process improvement, or technology adoption.
• In-office expectation in our Kansas City Headquarters of minimum 4 days a week; potential for hybrid

Responsibilities

• Analyze customer, market, sales, pipeline, & service-line data to identify strategic growth opportunities across existing accounts, prospects, industries, and services.
• Partner with Marketing, Sales, and the Salesforce.com Administrative Team to design, launch, and track campaigns that support new customer acquisition, cross-selling, upselling, and account expansion.
• Measure commercial campaign effectiveness and recommend changes to improve targeting, conversion, and commercial return.
• Develop Risk / Opportunity scorecards & analysis for managing key accounts
• Develop and maintain recurring reporting that provides visibility into territory-level performance across revenue, bookings, pipeline, sales activity, conversion, retention, account growth, and other key commercial measures.
• Identify performance trends, risks, and opportunities and provide actionable insights to Commercial leadership on a Monthly & Quarterly basis
• Develop, implement, and maintain KPIs for Sales, Program Development, and related Commercial functions
• Build dashboards and recurring reports that provide leadership and individual contributors with visibility into performance against established KPIs.
• Identify performance gaps and recommend and implement process, workflow, reporting, or behavioral improvements to increase commercial effectiveness.
• Monitor the impact of improvement initiatives and continuously refine KPIs to ensure alignment with company strategy and commercial priorities.
• Execute annual price push working with Director of Commercial Operations, Sales Managers, & Contracts to define pricing strategy & implement annual price increases
• Maintain pricing integrity across customer agreements, proposals, pricing tools, CRM systems, and other commercial platforms.
• Monitor adherence to approved pricing structures, discount guidelines, and commercial policies; identify pricing inconsistencies, exceptions, and potential margin leakage.
• Partner with Sales, Finance, and Operations to resolve pricing discrepancies and improve pricing processes and controls.
• Manage monthly tracking & validation of sales commissions & incentive compensation.
• Reconcile sales, revenue, and commission data across applicable systems; identify and resolve discrepancies in partnership with Sales leadership and Finance.
• Produce accurate recurring commission reports for review and approval.
• Own commercial data quality and reporting accuracy across customer, opportunity, pipeline, pricing, activity, and related commercial data.
• Develop processes, controls, and recurring audits to identify and correct missing, duplicate, inaccurate, or outdated information.
• Partner with Salesforce administrators and Commercial teams to improve data-entry standards, governance, and system adoption.
• Partner with the Account Management Team to develop monthly and quarterly business reports for key customer accounts.
• Consolidate operational, financial, utilization, service, and commercial data into standardized customer reporting and executive-level business review materials.
• Identify account trends, risks, service issues, and growth opportunities and improve reporting processes to increase consistency and reduce manual effort.
• Serve as the Commercial Team lead for Business Intelligence tools including implementation and adoption, coordinating Commercial requirements, workflows, testing, configuration, training, and implementation activities.
• Partner with internal stakeholders and implementation resources to ensure BI tools support Commercial business needs and integrates with related processes and systems.
• Support user acceptance testing, data validation, training, change management, and ongoing adoption; serve as a Commercial subject-matter resource following implementation.
• Support broader organizational implementation of BI tools where Commercial processes, customer information, reporting, or workflows intersect with other departments.
• Identify opportunities to use technology and automation to improve commercial productivity, reporting, and decision-making.

Skills

Analytical skills

Commercial acumen

Data integrity

Process improvement

Project management

Communication

Education

Bachelor's degree

Tools

Salesforce

Excel

BI dashboards

CRM systems

Job description

Examinetics, Overland Park, KS, seeks a Commercial Operations Senior Analyst to enhance the efficiency and scale of the commercial organization through data analysis, performance management, pricing governance, and technology enablement.

The role collaborates with Sales, Marketing, Account Management, Program Development, Finance, and Salesforce administration to uncover growth opportunities, improve performance, and provide actionable insights.