Senior Commercial Collector

National Service Bureau; Sarasota (FL); Remote; USD 100,000 - 250,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

National Service Bureau, Inc. is seeking a Senior Consumer/Commercial Debt Collector to join our growing team with offices in Bothell, WA and Sarasota, FL.

This is a remote position that emphasizes high-volume calling, skip tracing, and proactive account management. The ideal candidate has 5+ years in credit/collections, strong negotiation and communication skills, and a track record of meeting goals in a fast-paced environment.

Qualifications

• 5+ years of experience in the Credit and Collections Industry.
• Proven ability to manage a desk of accounts autonomously.
• Strong problem solving and negotiation skills.
• Excellent communication and empathy in difficult situations.

Responsibilities

• Experience with high daily call volume.
• Skilled in skip tracing and asset evaluation.
• Manage a desk of accounts autonomously and effectively.
• Maintain professionalism in difficult situations.
• Track record of meeting and exceeding goals.

Skills

Skip Tracing

High Call Volume

Debt Collection

Asset Evaluation

Time Management

Negotiations

Communication

Empathy

Job description

Benefits:

OTE $250,000

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Benefits:

Guaranteed hourly rate + Uncapped Commission (OTE $250,000)

Medical, Dental, Vision Insurance with Employer Contributions

401(k) plan + employer matching contributions

Company Provides Paid for EAP (Employee Assistance Program)

Paid Vacation, Holiday’s, and Sick Time

Monday to Friday schedule

Not hiring in the following states: CA, NY, TX, HI, PA, DC, MA, CT, ME, VT, NM, SD, MD

GROW WITH US! National Service Bureau (NSB) is looking for a Senior Consumer/Commercial Debt Collector to join our growing team with offices in Bothell, WA and Sarasota, FL! NSB is a family owned, “People First” company focused on Accounts Receivable Management. We have grown for over the last 30 years to become a leading national agency. We are a growing team of people who are curious, competitive, and engaged in personal growth.

Core Values:

Follow Through

Be Engaged

Think First

Be Respectful

Be Accountable

Consumer/Commercial Debt Collector Job Description:

Experience with High Daily Call Volume

Skilled and Experienced in Skip Tracing

Manage a Desk of Accounts Autonomously and Effectively

Experience in Asset Evaluation

Maintain Professionalism in Difficult Situations

Track Record of Meeting and Exceeding Goals

Consumer/Commercial Debt Collector Skills Required:

Secure home office consisting of:

Dedicated high-speed Internet (Cable, DSL, Fiber) with access via a hardwired connection (not wi-fi)

Internet speed required to be at 100 Mbps down, 10 Mbps up, and Latency of 100 ms or below

Please note that T-Mobile Home 5G Internet is not supportedfor our remote work environment due to performance and reliability concerns.

Dedicated space where others cannot hear voice conversations, is free from background noise and other distractions (ex. Office space, extra bedroom, etc.)

Clear and professional backdrop

5+ years of Experience in the Credit and Collections Industry

Above Average Computer Skills

Ability to Prioritize

Self-Motivated and Results Driven

Skilled in Problem Solving and Negotiations

Excellent Communication Skills

Positive Attitude

Strong Ability for Empathy

Attention to Detail

Natural Self-Starter

Proven Experience in Time Management

NSB Culture & Environment:

Diverse and Friendly Team

Emphasis on Work/Life Balance

Standard Monday-Friday Schedule

Positive Environment

Performance-Based Incentives

Advancement Opportunities

NSB is very proud of our team and the environment they are helping to foster here. We’re excited for you to join us!

To stay up to date on our latest postings we invite you to:

Like us on FaceBook:

https://www.facebook.com/nationalservicebureau/

Follow us on LinkedIn:

https://www.linkedin.com/company/national-service-bureau-inc./mycompany/

Visit our Website and careers page:

Home Careers

This is a remote position.