Senior Commercial Auto Claims Examiner (Remote)

Chubb in; Phoenix (AZ); Hybrid; USD 75,000 - 110,000; Full time

Job summary

Chubb is seeking a Sr. Auto Examiner (Commercial) to handle Commercial Auto Claims, including property damage and liability, with oversight for reserves and vendor management. The role emphasizes timeliness, clear communication, and regulatory compliance.

The candidate should have 2–4 years of Commercial Auto Claims experience, a Bachelor’s Degree, and the ability to work in-person or remotely. Licensing requirements will apply where necessary.

Qualifications

• 2–4 years of Commercial Auto Claims Adjusting experience.
• Bachelor’s Degree or equivalent experience required.
• If not already held, must obtain and maintain an applicable resident or designated home state adjuster’s license.

Responsibilities

• Promote timeliness by analyzing first reports and contacting insureds/claimants within required hours.
• Evaluate contract language and identify coverage issues with meticulous attention to detail.
• Create and execute an action plan for accurate investigation and loss analysis.
• Maintain an active file diary to ensure progress toward timely resolution.
• Establish accurate and timely reserves within required timeframes.
• Refer appropriate files for recovery and manage outside vendors efficiently.
• Adhere to internal, statutory, and regulatory requirements and identify potential fraud.
• Negotiate settlements with professionalism and clarity.
• Develop strong relationships with internal and external customers through clear communication.
• Provide guidance to less experienced Examiners and support CAT operations as needed.

Skills

Time management

Attention to detail

Verbal communication

Written communication

Customer service

Negotiation

Reserving

Education

Bachelor’s Degree

Job description

Chubb is seeking a Sr. Auto Examiner (Commercial) to handle Commercial Auto Claims, including property damage and liability, with oversight for reserves and vendor management. The role emphasizes timeliness, clear communication, and regulatory compliance.

The candidate should have 2–4 years of Commercial Auto Claims experience, a Bachelor’s Degree, and the ability to work in-person or remotely. Licensing requirements will apply where necessary.