Senior Commercial Analytics & CRM Specialist

Neurelis Inc; San Diego (CA); On-site; USD 100,000 - 140,000; Full time

Job summary

Neurelis Inc. is seeking a Business Analyst / Senior Business Analyst, Commercial Operations to support the commercial organization with sales and marketing process management and ad hoc analyses.

You will work with sales, marketing, and external partners to align operations with company goals and drive informed decisions. The role emphasizes CRM (Veeva) stewardship, data integration, and analytic storytelling to boost sales effectiveness.

Qualifications

• Must have an excellent understanding and solid experience using CRM (Veeva) as well as be proficient in Tableau and/or PowerBI.
• Must be able to think critically, solve problems efficiently, and assist with identifying solutions that improve the sales process and contribute to the bottom line.
• Must know basic statistical terms and be able to build and explain graphs, charts, data tables.
• Must know how data is fundamentally structured, stored, processed, displayed and consumed.
• Must be skilled in using data analysis tools and software (Excel, Power BI, Tableau, SQL).
• Must be comfortable explaining trends and applying basic math functions.
• Must have excellent project management and organizational skills.
• Able to work independently in a fast-paced environment.
• Must have excellent written and verbal communication skills.

Responsibilities

• Manage, administer and serve as the subject matter expert related to the company’s CRM (Veeva).
• Collaborate with external partners like Veeva and Trinity Healthcare (data integrator) to manage the data shared between the company CRM system and data warehouse/MDM system.
• Work closely with field-based organization to maintain and update HCP profile information and alignment within the MDM system.
• Build, modify, and maintain CRM interfaces utilized by the field-based organization.
• Support the deployment of MLR approved materials through the company CRM.
• Extract, analyze, and interpret CRM data to provide actionable insights.
• Conduct periodic ad hoc analyses to support commercial decision-making.
• Comprehend sales patterns and analyze areas for potential sales improvement.
• Respond to commercial organization requests for information or analyses.
• Facilitate the adoption and management of Omnichannel Promotional efforts across marketing and sales team
• Support and educate the field on Artificial Intelligence initiatives such as Next Best Action, Predictive Alerts, and Omnichannel Orchestration
• Develop automated reporting mechanisms to provide executive and field insights into ways to improve sales effectiveness

Skills

CRM (Veeva)

Tableau

Power BI

SQL

Excel

Data analysis

Education

Bachelor’s degree in engineering (industrial, mechanical, electrical), computer science, math, applied statistics, economics, or data science

Tools

Veeva

Job description

Neurelis Inc. is seeking a Business Analyst / Senior Business Analyst, Commercial Operations to support the commercial organization with sales and marketing process management and ad hoc analyses.

You will work with sales, marketing, and external partners to align operations with company goals and drive informed decisions. The role emphasizes CRM (Veeva) stewardship, data integration, and analytic storytelling to boost sales effectiveness.