Senior Collections Specialist

Gravity Staffing, Inc.; United States; Hybrid; USD 80.000 - 110.000; Vollzeit

Zusammenfassung

Gravity Staffing, Inc. is assisting a New York City-based global law firm in identifying a Senior Collections Specialist. The role is a hybrid position with two days in the office and three days remote, focusing on complex collections for Fortune 500 clients.

The candidate should have at least 3 years of collections experience in legal or professional services, with strong communication, analytical, and deadline-driven skills. Knowledge of Aderant, Elite, and EBilling Systems is a plus.

Qualifikationen

• Minimum 3 years’ experience as a Collections Specialist in the legal or professional services industry.
• Large company experience preferred; knowledge of Aderant, Elite and EBilling Systems is a plus.
• Capable of following up on client accounts with minimal supervision and meeting strict deadlines.

Aufgaben

• Collaborate with assigned partners within the Practice Team to review matters and determine action plans for collections.
• Communicate directly with clients (often by phone) to secure payments on a timely basis.
• Provide documentation and analysis to partners and clients as needed.
• Maintain detailed records of steps taken to facilitate payments.
• Coordinate with Supervisor and Practice team on assigned receivables portfolio and discuss strategy and escalation as needed.
• Assist the Collections & Practice teams with researching, analyzing, and resolving client deductions and unapplied credits.
• Collaborate with Billing and Finance on client deductions, cash receipts, and other special projects.

Kenntnisse

Collections

Client communication

Analytical skills

Deadline driven

Tools

Aderant

Elite

EBilling Systems

Jobbeschreibung

The New York City office of a global law firm is looking to hire a Senior Collections Specialist to interact directly with their clients (often Fortune 500 companiess) regarding collections matters. PLEASE NOTE THAT THIS IS A COLLECTIONS POSITION, NOT AN ACCOUNTS RECEIVABLE POSITION. This is a hybrid position with 2 days in the office and 3 days working remote.This individual will be responsible for:

Responsibilities:

• Collaborating with assigned partners within the Practice Team to review their matters and determine action plans for collections.
• Communicating & collaborating directly with clients (often by phone) to secure payments on a timely basis.
• Providing documentation and analysis to partners and clients as needed.
• Maintaining detailed records of steps taken to facilitate payments.
• Coordinating with Supervisor and Practice team regarding assigned receivables portfolio and discussing strategy and escalation as needed.
• Assisting the Collections & Practice teams with researching, analyzing, and resolving client deductions and unapplied credits.
• Collaborating with other teams including the Billing Department and Finance Department regarding client deductions, cash receipts, collections, and other special projects.

Qualifications and Skills:

• Must have a minimum of 3 years’ experience as a Collections Specialist IN THE LEGAL OR PROFESSIONAL SERVICES INDUSTRY. Large company experience is required and Aderant, Elite & E Billing Systems experience are a plus.
• Must have the capability to follow up on client accounts with minimal supervision.
• Must be a motivated self-starter with the ability to work well under pressure and with a high degree of accuracy.
• Ability to meet strict deadlines and interact well with co-workers.
• Excellent interpersonal, communication (verbal and written) and analytical skills.