Senior Collections Specialist

Addison Group; New York (NY); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Job summary

Addison Group in Manhattan, NY seeks a Senior Collections Specialist to manage client receivables and drive timely collections. You will work with attorneys and internal teams to tailor collection strategies and ensure accurate documentation. Strong communication and analytical skills are essential to succeed in a deadline-driven, hybrid role.

The position offers medical, dental, vision, and 401(k) benefits with a full-time hybrid schedule in a fast-paced legal/finance environment.

Qualifications

• 3+ years in collections within a legal or professional services setting.
• Experience with attorneys, partners, and clients preferred.
• Bachelor’s degree required and solid MS Word/Excel skills.

Responsibilities

• Monitor accounts, review aging, and follow up on receivables.
• Collaborate with attorneys to set collection strategies.
• Communicate with clients about balances and payments.
• Prepare documentation and account details for stakeholders.
• Maintain thorough collection activity records.
• Coordinate with Billing and Finance on deductions and projects.

Skills

Interpersonal skills

Communication

Analytical skills

MS Word

MS Excel

Deadline-driven

Education

Bachelor's degree

Tools

Aderant

Elite

E-billing platforms

Job description

Job Title:

Senior Collections Specialist

Industry:

Legal - Finance & Accounting

Location:

Manhattan, NY

Compensation:

$80,000 - 100,000 Year

Benefits:

This position is eligible for medical, dental, vision, and 401(k) benefits

Work Schedule:

Full-time, Hybrid Schedule

Job Description:

The Collections Specialist will manage an assigned portfolio of client receivables, working closely with internal stakeholders and clients to support timely collection of outstanding balances.

Key Responsibilities:

• Monitor assigned accounts, review aging activity, and conduct consistent follow-up on outstanding receivables.
• Partner with attorneys and internal practice teams to assess individual matters and establish appropriate collection strategies.
• Communicate directly with clients regarding outstanding balances and work to secure timely payment.
• Prepare and provide supporting documentation, account details, and analysis to clients and internal stakeholders as needed.
• Maintain thorough documentation of collection activity, communications, and actions taken on assigned accounts.
• Work with management and practice teams to review the receivables portfolio, discuss collection strategies, and elevate issues when appropriate.
• Research and resolve client deductions, unapplied cash/credits, and other issues affecting outstanding receivables.
• Coordinate with Billing, Finance, and other internal departments on deductions, cash applications, collections, and special projects.
• Perform additional research and account analysis as needed to resolve collection issues and support the overall receivables process.

Qualifications:

• Minimum 3 years of collections experience within a legal or professional services environment.
• Law firm experience and prior interaction with attorneys/partners and clients preferred.
• Experience with Aderant, Elite, and/or e-billing platforms is a plus.
• Bachelor’s degree required.
• Ability to independently manage follow-up on assigned accounts with limited supervision.
• Strong attention to detail and accuracy while managing multiple priorities and deadlines.
• Ability to work effectively in a deadline-driven environment and collaborate with internal teams.
• Strong interpersonal, written/verbal communication, and analytical skills.
• Proficiency with Microsoft Word and Excel.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

IND 002-003