Senior Collections Specialist

Aeriz; Chicago (IL); Hybrid; USD 80,000 - 100,000; Part time

Job summary

A leading company in the cannabis industry is seeking a Senior Collections Specialist. This part-time role focuses on overseeing collection efforts and developing strategies to ensure timely payments. Applicants should have a strong background in B2B collections and a genuine interest in the cannabis sector, and will work in a hybrid environment in Chicago.

Qualifications

• 5+ years of experience in credit and collections focused on B2B accounts.
• Strong analytical and problem-solving skills.
• Genuine interest in the cannabis industry.

Responsibilities

• Oversee collection efforts to ensure timely payment of outstanding invoices.
• Develop and implement collection strategies.
• Coordinate with internal teams to resolve billing disputes.

Skills

Analytical skills

Problem-solving

Communication

Interpersonal skills

Education

Bachelor's degree in Finance, Accounting, Business Administration

Tools

QuickBooks

ERP systems

Salesforce

Microsoft Office

Job description

Senior Collections Specialist

Department: Accounting & Finance

Employment Type: Permanent - Part Time

Location: Chicago, IL

Reporting To: Controller

Compensation: $32.00 - $35.00 / hour

Description

The Senior Collections Specialist is responsible for overseeing collection efforts to ensure timely and accurate payment of outstanding invoices. This individual will be responsible for developing and implementing collection strategies, ensure compliance with company policies and regulations, work closely with internal departments and external customers to reach a resolution, and identify trends and make recommendations for process improvements.

This role will report directly to Controller and AR Specialist and will be stationed on a hybrid schedule at our Chicago, IL, office in the Pilsen neighborhood. This is a part-time role with average work hours between 15 to 20 per week.

Responsibilities

• Pursue collection of past-due accounts via phone, email, and written correspondence.
• Prioritize and manage any delinquent accounts in various aging categories.
• Maintain detailed records of collection activity, account updates, and customer communications.
• Recommend credit holds or account suspensions as needed to mitigate risk.
• Develop and implement collections strategies to minimize overdue accounts and outstanding debt.
• Manage relationships with corporate clients to ensure account health and resolve payment issues.
• Monitor accounts receivable aging reports and take appropriate action to address delinquent accounts.
• Coordinate with internal teams, including sales and accounting, to resolve billing disputes and discrepancies.
• Prepare and present regular reports on collections performance and metrics to management.
• Work closely with peers to achieve departmental goals.
• Perform other duties as assigned.

Qualifications

• 5+ years of experience in credit and collections, with a focus on B2B accounts.
• Bachelor's degree in Finance, Accounting, Business Administration, or a related field preferred.
• Experience with QuickBooks, ERP systems, Salesforce, and Microsoft Office.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and make decisions in a fast-paced environment.
• Genuine interest, appreciation, and passion for the cannabis industry and consumers.
• Must be 21 years of age or older and authorized to work in the United States.
• Able to successfully register as an agent in state’s cannabis commission.
• Must adhere to all laws, regulations, and policies associated with the industry.