Senior Collections Manager

Nolan Transportation Group; Atlanta (GA); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading company in logistics is seeking a Senior Collections Manager to oversee Accounts Receivable operations. The role involves leading the AR team, optimizing cash flow, and implementing process improvements. Ideal candidates will have extensive experience in AR and leadership skills, with a focus on collaboration across departments. This full-time position offers a standard office environment with occasional local travel.

Qualifications

• Minimum of 7 years of progressive accounts receivable experience.
• At least 3 years in a leadership role.

Responsibilities

• Lead and manage AR operations and team.
• Optimize cash flow and minimize aged receivables.
• Analyze AR aging reports and implement improvement strategies.

Skills

Leadership skills

Analytical skills

Communication skills

Problem-solving skills

Education

Bachelor’s degree in accounting, Finance, or a related field

CPA or CMA preferred

Tools

ERP systems (SAP, Oracle)

Excel

Job description

Senior Collections Manager is responsible for leading and managing our Accounts Receivable (AR) operations. This role is responsible for overseeing collections, and monitoring cash application processes to optimize cash flow, minimize aged receivables, and drive process improvements.

Key Responsibilities:

• Lead, mentor, and develop the AR team, fostering a culture of accountability, continuous improvement, and professional growth.
• Collaborate with other Revenue Support Team leaders to manage AR collections operations, including monitoring invoicing and cash application, ensuring timely and accurate processes.
• Analyze AR aging reports and KPIs to identify trends, risks, and opportunities for improvement; implement strategies to reduce Days Sales Outstanding (DSO) and enhance cash flow.
• Champion company-level initiatives to optimize elements of the order to cash cycle and drive improvement in DSO.
• Conduct periodic manpower planning analyses to ensure collections staffing is appropriate and aligned with actual and forecasted volumes.
• Collaborate cross-functionally with customer sales, operations and carrier sales to resolve payment issues and improve the customer billing experience.
• Collaborate with Credit and Sales to ensure credit policies are aligned to support the Company’s market and collections risk tolerance.
• Lead AR-related month-end and year-end close activities, ensuring accuracy and adherence to reporting timelines.
• Develop and maintain AR policies, procedures, and internal controls to enhance operational efficiency and compliance.
• Champion process automation and the adoption of technology to optimize AR workflows and reporting capabilities.

Qualifications and Skills:

• Bachelor’s degree in accounting, Finance, or a related field; CPA or CMA preferred.
• Minimum of 7 years of progressive accounts receivable experience, including at least 3 years in a leadership role.
• Expertise in AR processes, collections strategies, and credit risk management.
• Proficient in ERP systems such as SAP, Oracle, or similar platforms; advanced Excel skills required.
• Strong analytical and problem-solving skills, with attention to detail and accuracy.
• Excellent interpersonal and communication skills, with the ability to influence and collaborate across departments.
• Demonstrated leadership ability and experience managing, training, and developing team members.
• Experience in the freight or logistics industry is a plus.
• Leadership skills

**MAY PERFORM OTHER DUTIES AS ASSIGNED**

WORK ENVIRONMENT

Standard office environment, usually indoors away from the elements with moderate noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL EFFORT

Maintain a stationary position for extended periods; move about the office, operate computers and files, as needed; and frequently communicate with others. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is required to stand, walk, and reach with hands and arms. Occasionally, the employee is required to lift boxes up to 20 pounds.

SCHEDULING

This is a full-time benefits-eligible position, working Monday through Friday; 8:00 a.m. – 5:00 p.m. An employee in this position must be available to work occasionally on weekends and evenings, during peak periods.

TRAVEL

Local travel is required. Out of state travel is limited, but may be required for special training/conferences.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

EEOC/ADA STATEMENT:

We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, religion, disability, veteran, or any other status prohibited by applicable national, federal, state or local law. In an effort to recruit, develop and retain top talent, we are committed to a policy of nondiscrimination in all personnel practices to ensure equal opportunity for employment, promotion, and training for a more inclusive workforce.