Senior Collections CSR - Parking Services

Austin Community College; Arkansas; On-site; USD 35,937 - 43,923; Full time

Job summary

A regional educational institution in Arkansas is seeking a Customer Service Representative III to serve as the first point of contact for customers regarding parking services. The role involves handling inquiries, resolving parking issues, and processing payments. Candidates must possess a high school diploma and have at least one year of customer service experience. The position offers a salary of $39,930 and requires strong communication skills along with the ability to work in stressful situations.

Qualifications

• At least one year of customer service or administrative experience.
• Ability to maintain professionalism in difficult interactions.
• Knowledge of basic mathematics.

Responsibilities

• Serve as the first point of contact for customers seeking assistance.
• Respond to inquiries, resolve parking issues, process payments.
• Maintain collegial relationships and reliable attendance.

Skills

Proficiency with computers and standard office software

Strong communication skills

Problem-solving skills

Proficiency in Spanish

Education

High school diploma or equivalent

Associate Degree

Job description

A regional educational institution in Arkansas is seeking a Customer Service Representative III to serve as the first point of contact for customers regarding parking services. The role involves handling inquiries, resolving parking issues, and processing payments. Candidates must possess a high school diploma and have at least one year of customer service experience. The position offers a salary of $39,930 and requires strong communication skills along with the ability to work in stressful situations.