Senior Collaboration Engineer - Remote, Microsoft 365 Leader

Ladders; United States; Remote; USD 120,000 - 145,000; Full time

Benefits offered by this job

Remote work USA

Mentor leadership

Microsoft 365 tech exposure

Strategic decision making

Job summary

Ladders is seeking a Sr. Engineer, Collaboration to join a leader in Retail & Consumer Goods.

The role focuses on designing and delivering collaboration and messaging capabilities across a global environment with emphasis on reliability, governance, and employee experience. You will own complex implementations, serve as a technical leader during incidents and changes, and collaborate with security, compliance, and operations to ensure workplace services are resilient and well-governed.

Qualifications

• 8+ years of experience in collaboration, messaging, voice, or Microsoft 365 engineering.
• Bachelor's degree in technology or a related field, or equivalent practical experience.
• Advanced expertise in Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive.
• Proven track record in improving service reliability and employee experience.

Responsibilities

• Lead complex implementations of Microsoft 365 collaboration services.
• Own service health and provide technical leadership during major incidents.
• Implement architecture, governance, security, and compliance standards.
• Coordinate with cross-functional stakeholders for service delivery and restoration.
• Mentor Collaboration Engineers and drive automation and support readiness improvements.

Skills

M365 engineering

Decision making

Education

Bachelor''s degree

Tools

Exchange Online

Teams

SharePoint

OneDrive

Job description

Ladders is seeking a Sr. Engineer, Collaboration to join a leader in Retail & Consumer Goods.

The role focuses on designing and delivering collaboration and messaging capabilities across a global environment with emphasis on reliability, governance, and employee experience. You will own complex implementations, serve as a technical leader during incidents and changes, and collaborate with security, compliance, and operations to ensure workplace services are resilient and well-governed.