Senior Cloud Training Specialist (Remote - Public Safety)

Motorola Solutions Inc; Yuma (AZ); Remote; USD 68,000 - 73,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off Packages

Employee Stock Purchase Plan

Paid Parental & Family Leave

Job summary

Motorola Solutions is seeking a Sr. Training Specialist to conduct hands-on virtual and classroom instruction for Cloud software technologies within Global Education.

You will support ongoing training activities with focus on user experience, customer workflows, and quality of training for varying student levels from end users to system administrators in the Public Safety environment. The ideal candidate will facilitate in-person and virtual classes using live software environments,

Qualifications

• FAA Part 107 Remote Pilot Certification.
• 3+ years of technical training experience.
• 3+ years of public safety experience.
• 1+ years of experience with public safety products.
• Must have a valid driver’s license.

Responsibilities

• Teach and instruct agency customers and staff on use of complex software products and services.
• Conduct virtual and on-site training for CommandCentral software and third party integrations.
• Present training using Zoom, Google Meet, and Google Slides.
• Complete department reports within set standards and deadlines.
• Manage communication with customers and internal stakeholders on training schedules.
• Create training and technical documents and course material.
• Measure knowledge transfer and training effectiveness.

Skills

Remote Pilot Certification

Customer Software Experience

Technical Training

Public Safety Experience

Public Safety Products Experience

Education

High School Diploma or equivalent

Job description

Motorola Solutions is seeking a Sr. Training Specialist to conduct hands-on virtual and classroom instruction for Cloud software technologies within Global Education.

You will support ongoing training activities with focus on user experience, customer workflows, and quality of training for varying student levels from end users to system administrators in the Public Safety environment. The ideal candidate will facilitate in-person and virtual classes using live software environments,