Senior Cloud Training Specialist - Public Safety (Remote)

Motorola Solutions; Charlotte (NC); Remote; USD 68,000 - 73,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Paid Time Off

Job summary

Motorola Solutions is seeking a Sr. Training Specialist to deliver hands-on virtual and classroom instruction for Cloud software technologies within Global Education.

You will tailor the customer education experience for varying student levels from end users to system administrators in the Public Safety environment. The ideal candidate will facilitate training in-person and virtually, using live software environments, supporting documentation, and minimal slide content.

Qualifications

• High School Diploma or equivalent.
• Must be able to obtain background clearance as required by government customers and have legal authorization to work in the U.S.

Responsibilities

• Teach agency customers and staff on complex software products and services.
• Train virtual and on-site for Motorola CommandCentral software and third-party integrations.
• Deliver training using Zoom, Google Meet, and Google Slides.
• Complete department reports within standards and deadlines.
• Communicate with customers and internal stakeholders on project and training schedules.
• Create training and technical documents and materials for products/services.
• Measure knowledge transfer and training effectiveness.
• Operate under supervision of the CommandCentral Training Team Manager.

Skills

FAA Part 107 Remote Pilot Cert

Motorola software experience

Technical training experience

Public safety experience

Public safety products knowledge

Job description

Motorola Solutions is seeking a Sr. Training Specialist to deliver hands-on virtual and classroom instruction for Cloud software technologies within Global Education.

You will tailor the customer education experience for varying student levels from end users to system administrators in the Public Safety environment. The ideal candidate will facilitate training in-person and virtually, using live software environments, supporting documentation, and minimal slide content.